Questions Congress should ask Sibelius.

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  • Thread starter Thread starter Vic Sandler
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SUMMARY

The forum discussion centers on the failures surrounding the launch of the Affordable Care Act's website, Healthcare.gov. Key issues include President Obama's delayed awareness of the website's problems, the lack of effective communication between him and Secretary Kathleen Sebelius, and significant technical failures during the launch. Testers identified issues prior to the launch, yet the website experienced crashes and data transmission errors, leading to incomplete applications. The discussion highlights the need for Congress to ask critical questions regarding the management and oversight of the project.

PREREQUISITES
  • Understanding of the Affordable Care Act (ACA) and its implications.
  • Familiarity with website development and deployment processes.
  • Knowledge of project management in IT, particularly in government contexts.
  • Awareness of data transmission protocols and their importance in web applications.
NEXT STEPS
  • Research the role of the Centers for Medicare and Medicaid Services (CMS) in overseeing Healthcare.gov.
  • Investigate the impact of contractor management on large-scale IT projects.
  • Learn about best practices for integrated testing in software development.
  • Explore case studies of successful and failed government IT projects for comparative analysis.
USEFUL FOR

This discussion is beneficial for policymakers, IT project managers, healthcare administrators, and anyone involved in government technology initiatives seeking to understand the complexities and challenges of large-scale software deployments.

  • #151
russ_watters said:
Why hasn't he pulled down the website to get it out of the media while it is being fixed?
Aside from the negative media exposure, there is another practical reason to shut down the site. Those 834's are coming out wrong. It must be a heavy burden on the insurance companies to have to call each of 27000 customers and verify the information it contains. If the logjam breaks and a flood of applications comes through, it will become prohibitively expensive to verify. They should shut down the site until at least that part of the program starts to work.

russ_watters said:
Does he need Vic to troubleshoot the website for him?
Technically speaking, I'm more like a beta-tester than a troubleshooter. If I were a real beta tester, I would have a contact to report the bugs to. They would expect me to provide a recipe for reproducing the bug and any error messages that appear. The result would be a bug ticket that would be assigned to a programmer. As far as I know, there is no place for end users to submit that kind of information.
 
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  • #152
Vic Sandler said:
I went to the site and entered my username. Then I entered the wrong password. Of course, I did not get in. It redrew the login page blanking out the username and password fields. I reentered my username and used a different wrong password. I did this 5 times with different wrong passwords, none of them similar to the correct one nor to each other. It never revoked permission for me to try again. The 6th time, I entered the correct password and got in. Does Pay Pal work like that too?

You only get three tries with Pay Pal. Even this forum limits the number of times you can try to log in with an incorrect password in a given amount of time.

You used different wrong passwords five times?? What exactly was your logic in doing that?
 
  • #153
edward said:
If you try to bounce in and out of Pay Pal , changing user names and passwords, you only get three tries, then they block you out entirely until you fax proof of your identification.
As I said in post #148, I don't understand what you mean by this. I wish you would enlighten me.

edward said:
You used different wrong passwords five times?? What exactly was your logic in doing that?
I thought maybe you meant that if you try to bounce in and out of Pay Pal, using the same user name and changing passwords, you only get three tries. That is not uncommon in websites and as you pointed out, Physics Forums works that way. So I tried that. That is exactly my logic. Is that not what you meant in post #146?
 
  • #154
Vic Sandler said:
As I said in post #148, I don't understand what you mean by this. I wish you would enlighten me.


I thought maybe you meant that if you try to bounce in and out of Pay Pal, using the same user name and changing passwords, you only get three tries. That is not uncommon in websites and as you pointed out, Physics Forums works that way. So I tried that. That is exactly my logic. Is that not what you meant in post #146?

No you tried to log in five times using wrong passwords. Many websites will see that as a Brute force log in attack. After I read that five times with bogus passwords bit it really doesn't matter what PayPal and other websites do.

Is there anything left of your foot after shooting it that many times? Don't bother to ask me what I mean by that. You might consider giving it a break for a while before they come looking for you.
 
  • #155
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