Quick question about MS quick assist

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Discussion Overview

The discussion revolves around the functionality and security of the Quick Assist feature in Windows, specifically regarding the use of a 6-digit code for remote access. Participants explore whether the same code can be used for multiple sessions or if a new code is required after the initial session ends.

Discussion Character

  • Exploratory
  • Technical explanation
  • Debate/contested

Main Points Raised

  • Some participants express concern about the security implications of remote access, questioning whether the same code can be reused after a session ends.
  • One participant notes that while the Quick Assist session can include multiple reboots, there is uncertainty about how to properly end a session and revoke permissions.
  • Another participant suggests checking the Quick Assist app for an option to terminate the session after assistance is provided.
  • According to one participant referencing Microsoft documentation, human interaction is required to initiate each session, implying that a new code would be necessary for subsequent access.
  • Another participant cites a source indicating that the remote user can revoke control, which may suggest that access is not indefinite.
  • Some participants agree that once the initial connection is ended, a new code would be needed for further access, although this understanding is not universally confirmed.

Areas of Agreement / Disagreement

Participants generally agree that a new code is required for subsequent access after the initial session ends, but there is some uncertainty regarding the exact process for terminating sessions and revoking permissions.

Contextual Notes

There are limitations in the discussion regarding the specifics of session termination and the implications of remote access permissions, as participants reference various sources without reaching a definitive conclusion.

dyn
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Hi
If i gave someone permission to access my PC using Quick Assist by entering the 6 digit code and then turn my PC off after the assistance has been given can that person access my PC again using the same code ? Or is that code strictly for one "visit" and a new code is needed to allow access again ?
Thanks
 
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I tried to find the answer for you, but I failed. There are numerous sources of help on how to set up a Quick Assist session using a 6 digit security code. The session can include multiple reboots of your computer. But I find no mention of how to end a session and to revoke the permissions of the remote user.

You are wise to be wary. An endless permission would leave open a huge hole in your security.
 
anorlunda said:
You are wise to be wary. An endless permission would leave open a huge hole in your security.
Yes , that it what concerns me. I don't think it leads to endless permission but i was just hoping someone would confirm that for me
 
Have you tried starting the Quick Assist app when done with the assistance? It might show an option to terminate the session?
 
According to the MS docs, it requires Human interaction to initiate each session.
The Helper requests a Session Code from MS & sends it to Sharer (Requestor); Sharer enters code in their Quick Assist app; and... Off To The Races!

This from: https://docs.microsoft.com/en-us/windows/client-management/quick-assist

How it works​


  1. Both the helper and the sharer start Quick Assist.
  2. The helper selects Assist another person. Quick Assist on the helper's side contacts the Remote Assistance Service to obtain a session code. An RCC chat session is established and the helper's Quick Assist instance joins it. The helper then provides the code to the sharer.
  3. After the sharer enters the code in their Quick Assist app, Quick Assist uses that code to contact the Remote Assistance Service and join that specific session. The sharer's Quick Assist instance joins the RCC chat session.
  4. The helper is prompted to select View Only or Full Control.
  5. The sharer is prompted to confirm allowing the helper to share their desktop with the helper.

Cheers,
Tom
 
Tom.G said:
According to the MS docs, it requires Human interaction to initiate each session.
The Helper requests a Session Code from MS & sends it to Sharer (Requestor); Sharer enters code in their Quick Assist app; and... Off To The Races!
Yes exactly. That does not mention when or how the session ends. That is the OP's question.
 
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So this means when the initial connection is ended they cannot access my PC again unless i enter another 6 digit code that they give me ?
 
dyn said:
So this means when the initial connection is ended they cannot access my PC again unless i enter another 6 digit code that they give me ?

That is my understanding. For peace of mind, you could always try it first with a trusted friend.
 

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