Report errors and functional problems with PF5

[WWGD]

I guess we can always check the alerts list. Even if you don't get the red dot, the issue is listed there if you click on the bell.

 

[PeroK]

I guess we can always check the alerts list. Even if you don't get the red dot, the issue is listed there if you click on the bell.

Yes. That's more of less what I'm doing now.

 

[Greg Bernhardt]

If I leave a thread open, then I don't get an alert.

So if you have a tab open to a thread, if that thread receives a new reply, you don't get an alert?

 

[Ibix]

No. If I leave a thread open, then I don't get an alert.

More precisely, you get an alert (at least sometimes) but it's instantly marked read if you still have the thread open. So you don't notice it...

I personally preferred the PF4 behaviour that just flags that there are unread posts if you are typing.

 

[Greg Bernhardt]

I will investigate this. In the meantime, are you guys using push notifications?

 

[Ibix]

It actually just happened with your #453 and #455 @Greg Bernhardt - the alert flashed up then vanished as it auto-downloaded.

 

[Greg Bernhardt]

Someone write a reply here so I can monitor and see if I can get that to happen

 

[PeroK]

Someone write a reply here so I can monitor and see if I can get that to happen

Okay.

 

[Ibix]

I will investigate this. In the meantime, are you guys using push notifications?

I have them turned off - I get enough taskbar notifications! I have the habit of rechecking my "watched" forums most days, which let's me clean up anything I missed.

 

[Greg Bernhardt]

Okay.

So this is confirmed. I don't get a visual alert marker, but I see the content generate, I get the push notification and I see the read alert in the drop down.

 

[Ibix]

So this is confirmed. I don't get a visual alert marker, but I see the content generate, I get the push notification and I see the read alert in the drop down.

Occasionally you do get the alert marker, but only for a second. That's what I saw just now, and I'm on 3G in an area where I suspect the network is heavily used. So I guess the auto-download counts as "read" for the purposes of the alert marker.

 

[Ibix]

Thanks for all your efforts, by the way, @Greg Bernhardt. I do know how frustrating it is trying to make a system "just do what I expect" for multiple users who all have different expectations (and I've never supported a system with a userbase the size of PF).

 

[Greg Bernhardt]

Thanks for all the feedback! I understand the issue and can reproduce, so that helps!

 

[WWGD]

Thanks for all the feedback! I understand the issue and can reproduce, so that helps!

I can reproduce too (??)( Last I checked).

 

[fresh_42]

So if you have a tab open to a thread, if that thread receives a new reply, you don't get an alert?

Yes. I didn't test whether "open" in your statement has to be replaced by "focused", but I don't think so.

I can watch an active thread, post by post like a tv show without getting new alerts. The advantage is: If there is a new alert, it is for another thread.

Other users might call new red boxes while watching annoying!

 

[WWGD]

This is really not an issue/error but did not know where else to ask: What is it with the light bulb icons next to the questions. Some have an orange-like tone where a few have a greyish-looking color? What's the difference in the choice of coloring? As of the time of this post, Stem Education and Teaching and Topology and Analysis are the only two forums with the lighter color. All others have an orange hue. Is it to signify that posters on those sites are out of ideas or something : the lightbulb went of ;)? If not, what is it?

 

[symbolipoint]

This is really not an issue/error but did not know where else to ask: What is it with the light bulb icons next to the questions. Some have an orange-like tone where a few have a greyish-looking color? What's the difference in the choice of coloring? As of the time of this post, Stem Education and Teaching and Topology and Analysis are the only two forums with the lighter color. All others have an orange hue. Is it to signify that posters on those sites are out of ideas or something : the lightbulb went of ;)? If not, what is it?

They ALL appear orange in color (their outlines) as I view them. Orange foreground and white background.

 

[Ibix]

What is it with the light bulb icons next to the questions

Next to questions?

The ones in the forum list indicate if there are any unread posts in the forum. If you click "Mark read" in a forum (and any subforums) and then go to its parent, you'll find the orange bulb has gone grey. And not red, as it clearly should when it's read.

 

[Wrichik Basu]

When not logged in, ads are placed in line with the text. Consider the following screenshot from the mobile version. You can see the word "It's" is broken up badly beside and below the ad.

Maybe you can put the ad, and make the text start below it rather than beside it? From desktop, this is still okay, but from mobile, it doesn't look quite right.

(I have an ad blocker module that removes the ads, but doesn't remove the space for the ad (unlike desktop browser ad blockers). So although I don't see the ad, a space is still left for it.)

 

[Wrichik Basu]

In the new Insights view, the "Trending articles" section looks like this from laptop:

​

However, from my phone, the thumbnails are not visible:

My laptop is connected to the same network as the phone (by tethering the internet from the phone).

This does not change if I switch on "Request Desktop Site" from Chrome.

Tested on two different devices, same issue. Tried clearing cache and cookies, still no luck.

 

[mfb]

It works on my phone so it can't be a general problem.

 

[fresh_42]

I observed similar effects, if the browser doesn't have enough resources to load the pictures properly. They are usually changed last, and this process can be disturbed.

 

[Greg Bernhardt]

I observed similar effects, if the browser doesn't have enough resources to load the pictures properly. They are usually changed last, and this process can be disturbed.

This makes me think the lazy image loading process is getting stuck.

 

[Wrichik Basu]

This makes me think the lazy image loading process is getting stuck.

But other threads are loading fine. Even the photo contest voting threads.

 

[Greg Bernhardt]

But other threads are loading fine. Even the photo contest voting threads.

These are two distinct software platforms connected by a bridge. Do you have image loading issues elsewhere in Insights blog?

 

[Wrichik Basu]

These are two distinct software platforms connected by a bridge. Do you have image loading issues elsewhere in Insights blog?

Nope, just checked it. Profile photos of authors, thumbnails of individual insight articles, images in the articles - all are loading fine. Except the Trending Articles thumbnails.

 

[Greg Bernhardt]

Nope, just checked it. Profile photos of authors, thumbnails of individual insight articles, images in the articles - all are loading fine. Except the Trending Articles thumbnails.

Can you try in another browser?

 

[fresh_42]

Can you try in another browser?

Can also be a bandwidth problem. The browser sometimes stops download whilst the images aren't done yet.

 

[Greg Bernhardt]

Except the Trending Articles thumbnails.

Issues on both these pages?
https://www.physicsforums.com/insights/
https://www.physicsforums.com/insights/trending-physics-articles/

 

[Wrichik Basu]

Can you try in another browser?

Interesting, tried from Opera, problem is solved. Seems to be a browser-specific issue.

Issues on both these pages?
https://www.physicsforums.com/insights/
https://www.physicsforums.com/insights/trending-physics-articles/

Only the first of the two links.