Should we add a thank you reaction option for posts on our website?

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  • Thread starter Ibix
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Ibix
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Occasionally people thank us for our help. A reaction option of "you're welcome", or "no problem", or something of that nature would be nice to have. It might even encourage thanking helpers if there's a specific reaction for acknowledging the thanks? No idea what the icon would be - thumbs up is already taken and googling "you're welcome emoji" mostly turned up "welcome" signs.
 
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  • #2
I would argue a "like" gets the same point across
 
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  • #3
Greg Bernhardt said:
I would argue a "like" gets the same point across

I'd rather get cheesecake.

Zz.
 
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  • #4

For you, Zapper!
 
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Ibix said:
Occasionally people thank us for our help. A reaction option of "you're welcome", or "no problem", or something of that nature would be nice to have. It might even encourage thanking helpers if there's a specific reaction for acknowledging the thanks? No idea what the icon would be - thumbs up is already taken and googling "you're welcome emoji" mostly turned up "welcome" signs.
I agree w/ you but we had that discussion at length when Greg originally decided to do away with the "thanks" (which I argued for, vehemently but unsuccessfully) and replace it with a more facebook oriented "like".
 
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  • #6
phinds said:
I agree w/ you but we had that discussion at length when Greg originally decided to do away with the "thanks" (which I argued for, vehemently but unsuccessfully) and replace it with a more facebook oriented "like".
I remember the discussion - it got into thanks-for-your-thanks-for-your-thanks.

I actually like the generic "like" for a general purpose "I am Ibix and I approve this post" sort of thing. And I guess that keeping the reaction categories general means that they have broad applicability - if they are too precise you can rarely use them. But my impression has been that the regulars do appreciate a "thanks, that really helped" message, so a specific reaction accepting such a message (alongside the more general ones) struck me as potentially useful in encouraging behaviours we value. It won't help with the drive-bys, of course, but maybe with posters who engage at least a bit?
 
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