Why is Thunderbird showing a 'rejected' error when sending outgoing mail?

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SUMMARY

The Thunderbird mail client is displaying a 'rejected' error when attempting to send outgoing mail due to the server response indicating that the IP address is listed on a DNS blacklist (dnsbl.sorbs.net). This issue arises when accessing university email accounts via IMAP servers. Users experiencing this error should verify their email address in Mail preferences and consult their university's website for specific Thunderbird configuration instructions to resolve security settings.

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  • Familiarity with Thunderbird mail client configuration
  • Understanding of IMAP server settings
  • Knowledge of DNS blacklisting and its implications
  • Ability to navigate university IT support resources
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  • Research how to configure Thunderbird for IMAP email accounts
  • Learn about DNS blacklists and how to check if an IP is listed
  • Explore Thunderbird security settings and troubleshooting methods
  • Investigate university-specific email setup guides and resources
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This discussion is beneficial for Thunderbird users, university students accessing email through IMAP, and IT support personnel troubleshooting email sending issues.

cepheid
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For those who use the Thunderbird mail client, I'm wondering why this message pops up every time I try to send an outgoing message. I'm accessing my university e-mail accounts by accessing their servers as IMAP servers. Here is the error message I get after clicking 'send.'

An error occurred while sending mail. The mail server responded: 5.7.1 Rejected 24.86.226.249 found in dnsbl.sorbs.net. Please verify that your email address is correct in your Mail preferences and try again.

Any help with this would be appreciated.
 
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Well have you ever successfully sent mail on your school's server or is this a new error? If not, I'd say it's probably your security settings. You should try to search your university's website for explicit instructions for setting up Thunderbird or another mail client so you can mimic the settings.
 
It's a new error. I alreday set up Thunderbird the first time around using explicit instructions on the university website. That having been said, I'll look into it.
 

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