Plastics like ABS and polystyrene are very commonly used to make cases for phones, calculators, etc. There is a long history of using such materials and they used to be fairly cheap to use in manufacturing, but since the basic ingredients are made from petroleum or natural gas, plastics like ABS and PS have become more expensive in recent years.
IDK how much shock energy is transmitted to the phone mechanism. I don't think the manufacturers know or care either. They make money by selling you a new phone periodically. Adding new features to the basic phone also helps to create a demand for new phones, and there are many people who must have the latest gadget. The days of having a phone company install a basic handset which would last for decades are gone for good. It's a disposable world now, baby.
There may be some shock-proof phones available. They probably wouldn't look too sleek, though.