Win 8.1, Outlook: Read emails not "Deselecting"

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SUMMARY

The discussion centers on the issue of Outlook not deselecting read emails, which affects the visual identification of messages. Users noted that read emails should change from dark to standard font to indicate they have been read. The problem was identified in the webmail version of Outlook, and suggestions included turning off keyboard shortcuts to resolve display issues. A workaround was discovered by clicking on the sender's name instead of the email title to open messages.

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  • Familiarity with Outlook webmail interface
  • Understanding of email reading indicators
  • Basic knowledge of keyboard shortcuts in applications
  • Ability to navigate settings in Outlook
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  • Research how to customize email display settings in Outlook webmail
  • Learn about keyboard shortcuts in Outlook and their impact on user experience
  • Explore troubleshooting steps for common Outlook display issues
  • Investigate user interface changes in recent Outlook updates
USEFUL FOR

This discussion is beneficial for Outlook users, particularly those experiencing issues with email display settings, as well as IT support personnel assisting users with Outlook configurations.

WWGD
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TL;DR
Emails in my Outlook inbox would initial appear in dark font. Once I read them , they would have a "standard" color font, that of standard, non-underlined text.
Emails in my Outlook inbox would initial appear in dark font:
1)Not Read
2)Read
The font appears as in 1) above when not read, and in font as in 2) after I have read it . This is not just an esthetic issue; the standard font identifies the messages I already read so I don't have to reread them. Any idea on how to go back to the old setup where already-read messages become deselected into having standard darkness font?
I ended up with a PC as weird and moody as me. Poetic justice? :).
 
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What Outlook are you using? Application or webmail? If app, what version?
 
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Borg said:
What Outlook are you using? Application or webmail? If app, what version?
I am having trouble finding it, all the links I found ask me to check 'file' , but in my setup there is no icon or other link to file. Will keep looking. EDIT: I have access to 'files', which links to the files and folders I have stored, but not to info on my version. EDIT2 : I know I had this before I had an Office account --one my school gave me for free a while back. Please see below for the closest I could find.
 
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243178
 
Webmail Outlook.
 
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Try this:

243182
 
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I would turn off the keyboard shortcuts also. I don't know if those might be messing with the display.
 
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Borg said:
I would turn off the keyboard shortcuts also. I don't know if those might be messing with the display.
Wow, thanks and sorry to occupy you with this; I think I found another alternative by chance: I click on the sender's name to open the post, instead of clicking on the title (embarrassed).
 
Thanks Borg, I followed up on your post and changed it any way and it works.
 
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