Switch off my PC at the wall socket and reboot

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Discussion Overview

The discussion revolves around a user's issue with their PC requiring a power cycle at the wall socket to connect to the internet. The context includes troubleshooting steps, potential hardware issues, and experiences with different operating systems, specifically SUSE Linux and Windows.

Discussion Character

  • Exploratory
  • Technical explanation
  • Debate/contested
  • Experimental/applied

Main Points Raised

  • One participant reports needing to switch off the PC at the wall socket to regain internet connectivity, suggesting a possible reset of some component.
  • Another participant proposes checking if the computer's ACPI is functioning and whether the ethernet card is detected by Linux.
  • A participant notes that the issue seems hardware-related, as they can log on sometimes, but no error messages appear when failing to connect.
  • There is a suggestion to contact the internet service provider, Tiscali, to check for outages or issues on their end.
  • One participant raises the possibility of an electrical problem in the home affecting the modem or router's performance.
  • Another participant advises checking the power supply of the router, noting that overheating could indicate a fault.
  • A later reply indicates that replacing the router's power supply resolved the connectivity issue, although this solution is not universally applicable.

Areas of Agreement / Disagreement

Participants generally agree that the issue may be hardware-related, but there are multiple competing views regarding the root cause and potential solutions. The discussion remains unresolved as different troubleshooting steps yield varying results.

Contextual Notes

There are limitations in the discussion regarding the lack of definitive conclusions about whether the problem lies with the hardware, the internet service provider, or the electrical setup in the home. Some assumptions about the functionality of components remain unverified.

Who May Find This Useful

This discussion may be useful for individuals experiencing similar connectivity issues with their PCs, particularly those using Linux operating systems or dealing with hardware troubleshooting.

wolram
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Help,
I have to switch off my PC at the wall socket and reboot to get
onto the internet , everything used to work OK.
I have, SUSE 9.1, D link router and use Tiscali.
Thanks.
 
Computer science news on Phys.org
Is your computer not shutting itself off? That means you have a problem with ACPI.
Does linux detect your ethernet card? Type ifconfig as root in the terminal and see if eth0 shows up. If it does find it then type this into the terminal as root: dhcpd eth0.
 
DDUARDO.
on normal shut down, start, turn off computer, then normal restart, turn computer
on, every thing starts as normal, but i can not connect to internet, it is only when
i turn the mains off and on again that i can connect, it seems as if power has
to be removed to reset something, strange as nothing has been touched or changed.
 
Does this happen in windows?
 
Windows?
I went the whole hog and dumped them, i have a clean install of susi 9.1
from registered disc, apart from that there is nothing on my hard drive.
 
Let me ask it this way then: When you did have windows did this happen to you?

This seems like a hardware issue, but I would install windows again or get knoppix and see if continues to happen.
 
Last edited:
·


dduardo
Let me ask it this way then: When you did have windows did this happen to you?
As i have not used windows on my new PC i can not say, i agree it seems to be
hardware related, as i can log on normally "sometimes", i have checked all
connections inside and out, all the settings are same as from day one.
When failing to connect, no error messages are shown, AHH but there is no
time out, i wonder if that is a clue.
as usual thanks for help DDUARDO
 
I shouldn't even be in this thread :-p but is it only your internet that is giving you trouble? Did you contact Tiscali and see if they've been having problems? Also, would it be an idea to remove power from your modem for 30 secs and restart it again?

A few weeks ago I had trouble connecting, turned out the provider had intermittent problems, it also messed up the modem, but after rebooting everything was fine again.
 
Hi MONIQUE.
yes i did phone tiscali and they reported no problems, also i have
unplugged everything except the monitor and key board, then
reconnected and re booted, but sometimes all that happens is
the time out "clock" runs continuously when attempting to log on,
as soon as i turn off at the wall socket and reboot it works fine
to the net
 
  • #10
So what if you only reboot your modem?
 
  • #11
Do you have another computer that you can hook up to the same line? Maybe it is an electrical problem with your home. The computer is sucking up all the power making your router or modem malfunction.
 
  • #12
I've seen that happen before, having to much stuff plugged into a single socket makes for a wide assortment of weird problems. Try plugging the modem into a different socket, perhaps on a different circuit if possible.

Maybe the breaker isn't big enough to support everything your powering.
 
  • #13
Monique ,
yes several times, all the LEDs are lit power, adsl, ethnet and the," status",
has a steady pulse as per the book.
dduardo
Good idea i will go get my ammeter.
 
  • #14
Make sure your ammeter can handle the current. You don't want things catching on fire! :surprise:
 
  • #15
dduardo
I think i have found the problem, my router comes with a power supply
built into the plug, this was quite warm to touch, as it is a moulded sealed
unit i can not open it up, anyway i have chopped it off and replaced it
with one from an old clock radio, I am keeping my fingers crossed, but
so far i have been able to connect every time, i would never of thought
about looking for a fault in this area but thanks to you i did.
 

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