ATT Email Sign-In Help for Alan

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SUMMARY

The discussion centers on persistent sign-in issues with AT&T email accounts, specifically those ending in @sbcglobal.net and @att.net. Users report being unable to maintain their sign-in status, requiring them to log in every two hours despite selecting the "keep sign-in for 2 weeks" option. This problem has been confirmed across multiple devices and browsers, indicating a broader issue likely related to Yahoo's management of AT&T email services. Users express frustration over the lack of effective support from the AT&T webpage.

PREREQUISITES
  • Understanding of email account management and settings
  • Familiarity with AT&T and Yahoo email services
  • Basic troubleshooting skills for web browsers
  • Knowledge of session management in web applications
NEXT STEPS
  • Investigate Yahoo's email service status and any ongoing issues
  • Research session management techniques in web applications
  • Explore browser settings that affect cookie retention and session persistence
  • Learn about user authentication mechanisms in email services
USEFUL FOR

Email users experiencing sign-in issues, IT support professionals troubleshooting email problems, and anyone interested in understanding session management in web applications.

yungman
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TL;DR
Have to re-signin every two hours.
Hi

I started having problem in keeping my ATT @sbcglobal.net email sign in. It used to be able to choose keep sign in for 2 weeks, I don't have to re-signin for two weeks. But something happened and now I have to sign in every two hours or so even if I check the keep sign-in for two weeks. This happen on two different computers, I even use different browser and still this happened. The ATT webpage is of no help, it just go round and round. Anyone know how to resolve this?

Thanks

Alan
 
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It's not just you. I'm having the same experience with my @att.net email account. Very annoying!

This email is actually run by yahoo, not AT&T, so not sure if there's anything we can do. Just hope they straighten it out at the higher level.
 
Yeh, after 3 days, it's still like this.
 
yungman said:
Yeh, after 3 days, it's still like this.
Same here. :frown:
 

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