Could My Cable Internet Speed Drop Be Due to Faulty Hardware?

  • Thread starter Thread starter Firestrider
  • Start date Start date
  • Tags Tags
    Cable
Click For Summary
SUMMARY

The discussion centers on troubleshooting slow cable internet speeds, specifically with Bright House's Roadrunner service in Central Florida. Users reported speeds dropping from 4400 kbps to less than 56K over a few days. Key recommendations include running a virus scan to check for malware, deleting temporary Internet files, trying a different internet cable, and reinstalling the Network Interface Card (NIC) driver to address potential driver corruption.

PREREQUISITES
  • Understanding of basic networking concepts, including cable internet and modem functionality.
  • Familiarity with running virus scans and using tools like AdAware.
  • Knowledge of how to manage and delete temporary Internet files.
  • Experience with reinstalling drivers on Windows operating systems.
NEXT STEPS
  • Run a comprehensive virus scan using AdAware or similar software.
  • Learn how to delete temporary Internet files on your operating system.
  • Research how to troubleshoot and replace faulty Ethernet cables.
  • Explore methods for reinstalling and updating NIC drivers on Windows.
USEFUL FOR

This discussion is beneficial for internet users experiencing slow speeds, IT support technicians, and anyone involved in troubleshooting network connectivity issues.

Firestrider
Messages
104
Reaction score
0
My cable internet has been going at less than 56K speeds for the past 3 days. I called my ISP which is bright house for central florida roadrunner service, and the technician said that everything looks fine. Last week my speed according to broadbandreports.com was 4400 kbps, now it takes 5 minutes just to load eBay.com and 30 seconds to load google.com. Could my onboard ethernet or modem become faulty after a week?
 
Computer science news on Phys.org
Your computer could have some sort of malware. Run a virus scan. Also Delete any temporary Internet files. You may also want to try a different internet cable. Or it could just be a problem with your cable modem. Corrupt drivers may also cause that, so it won't hurt to reinstall your NIC driver.
 

Similar threads

AT&T 5G cellular home internet - first impressions
  • · Replies 5 ·
Replies
5
Views
6K
Who Limits My Internet Speed, and How Do They Do It?
  • · Replies 15 ·
Replies
15
Views
4K
Reasons my internet/cable line was cut?
  • · Replies 13 ·
Replies
13
Views
6K
MODEM Question -- Can a factory reset & re-register clear up intermittent drops?
  • · Replies 8 ·
Replies
8
Views
3K