Frustrated with Talking to Printers?

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Discussion Overview

The discussion revolves around the frustrations and challenges associated with setting up and maintaining wireless printers, particularly the HP Photosmart 5510. Participants share their experiences, technical difficulties, and potential solutions regarding printer connectivity issues, especially in relation to network settings.

Discussion Character

  • Debate/contested
  • Technical explanation
  • Exploratory

Main Points Raised

  • One participant expresses extreme frustration with their HP 5510 printer, highlighting issues with connectivity and reliability.
  • Another participant mentions their lack of personal experience with printers, opting instead for a printing service.
  • Some participants report smoother experiences with printer setup, particularly regarding wireless connections and laptop settings.
  • A participant shares a potential solution involving changing router security settings to WPA2 with AES, which they found helpful in resolving their connectivity issues.
  • There is a suggestion that switching to Mac computers might alleviate some of the issues, though another participant counters that Macs can also have their own printer-related problems.
  • One participant recalls a method of connecting printers through a computer in the same workgroup, which they found effective in the past.
  • A humorous inquiry is made about hiring GeekSquad for setup assistance and whether they would provide a checklist for future issues.

Areas of Agreement / Disagreement

Participants express a range of experiences with printer setup and connectivity, with some finding success and others facing ongoing challenges. There is no consensus on the best approach to resolving these issues, and multiple competing views on printer reliability and setup persist.

Contextual Notes

Participants mention various technical configurations and experiences, indicating that solutions may depend on specific hardware, software, and network setups. The discussion reflects a diversity of opinions and experiences without resolving the underlying frustrations with printer technology.

DaveC426913
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I want to smash things. I want to bite things in half. I want to HURT inanimate objects.

Printers have been communicating with computers for 3 decades. Why must it ALWAYS be such a painful process to get them to talk to each other??

I have never - in all the time I've owned this #$&!$#$%#@^&!^#! HP 5510 - had it work when I needed it to. It takes a half hour of fiddling and coddling to get the computer just to see it. Then it goes to sleep and it forgets everything. WHY? It says it's connected to my network. Why can't it STAY connected??

I got a page to print out (no idea what flavor of chicken blood satisfied its desire that time), and now five minutes later, it's gone invisible, and I can't print again.

Blood pumping. Vein popping. Fists clenching. :mad:
 
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I haven't had a printer in 10 years. I just go to FedEx Home Office :)
 
I'm glad my printer setting up experience, esp. wifi/router set up so all computers can use the printer, has been smoothly. I don't have my laptop set to sleep after a certain amount of time, but I don't see why it should forget the printer if it does go to sleep.
 
Hi Dave. Did a quick search and everyone seems to be having issues setting up the wireless connection. I assume that's the issue that you're having?

In one of the threads that I found, a few people have reported that the wireless needs to be set up using WPA2 with AES. That seems to be a pretty dumb design flaw but might be worth a try - HP Photosmart 5510 Printer - Wireless Network Connectivity Issues.
I had considerable difficulty connecting my 5510 to my wireless network. After several hours and numerous attempts, I was able to get the printer to connect, work, print, eprint, etc. Just today, I noticed the dreaded flashing wireless light. I have spent several hours today trying to get the printer to connect to the network again, and wasted close to 40 minutes on the phone with tech nonsupport.

I searched the boards with the search term 5510, and found a post ( http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/HP-Photosmart-5510/m-p/997245#M29145 ) in which someone was able to get their printer to connect by changing their router security to WPA2. Thinking it couldn't hurt, and since I was using WPA, I changed to WPA2, AES, on my D-Link WBR-2310 router, and before I could even look, the wireless light on the printer was no longer flashing. I have since installed the printer on 3 laptops with no issues. I will work on eprint another time, as this is another issue I will have to place a phone call for.

While everything seems to be functioning as it should at the moment, I will be more than happy to update should I lose the connection and have more trouble, but it appears, at the moment, that changing to WPA2 may be the ticket.
 
Borg said:
Hi Dave. Did a quick search and everyone seems to be having issues setting up the wireless connection. I assume that's the issue that you're having?

In one of the threads that I found, a few people have reported that the wireless needs to be set up using WPA2 with AES. That seems to be a pretty dumb design flaw but might be worth a try - HP Photosmart 5510 Printer - Wireless Network Connectivity Issues.
Thanks. I'll look into that.

I think I'll also look into trashing all my PC stuff and getting all Macs, where stuff just works.
 
DaveC426913 said:
I think I'll also look into trashing all my PC stuff and getting all Macs, where stuff just works.
Macs have their issues as well. I had an issue with a Mac and printer, where the particular printer firmware was not updated to include the latest OSX. So I had to get a more modern printer.

I have Wintel laptop and desktop connected to a Brothers wireless B&W laser printer. They seem to work flawlessly.
 
I found it easier, back in the day, to have all computers in the same workgroup (as opposed to HomeGroup), and have the computer the printer is connected to turned on, so I would print from another computer that would see the printer on the computer the printer is connected to.

Then I got a router that supported my printer over wifi (by connecting it to a USB port on the router), using the router specialised software for connecting to for scanning etc.
 
If I called in GeekSquad to set it up for me all proper-like do you think they would be willing to write up a checklist for the next time it goes down?
Not sure how willing they would be to negotiate themselves out of repeat visits.

Hm. I could get my stereo/TV/47-remotes set up at the same time...
 

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