A Get Expert Help with Apex Alpha Status Issue - Canberra Guide

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Users are seeking assistance with an issue related to Apex Alpha status, specifically after completing the background check procedure, which resulted in a "count done" status. This status change prevents them from taking measurements and reverting it to "available." Attempts to resolve the issue, such as reconnecting and restarting the VDM service, have been unsuccessful. Expert guidance is requested to navigate this technical problem effectively. The discussion highlights the need for solutions to restore functionality in the Apex Alpha system.
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Hi, friends!
Who can help with problem with Apex Alpha?
I did background check procedure, after that chambers set status "count done".
And now I can't change this status, and can't take measurements.
How return status "available"? Reconnect and restart vdm service doesn't help.
 

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