Having trouble with Windows installation and CD Rom drive? Any solutions?

  • Thread starter Thread starter Kenneth Mann
  • Start date Start date
  • Tags Tags
    Windows
Join the discussion
Ask a follow-up here, or get your own question answered by working scientists, mathematicians and engineers — people, not an autocomplete.
Real named experts · corrections over time · the nuance an AI answer skips
Sign up Log in
6 replies · 3K views
Kenneth Mann
Messages
424
Reaction score
3
I tried installing (actually re-installing) a package on my home system, which has XP. When the install was started, it gives the "loading InstallShield" message, and just as it finishes it gives the familiar jarring sound and a tiny message box with nothing but an "X" and the "OK" click button. Once clicked, everything goes away. It gives no hint what its problem is. Can anybody help?

BTW: Yesterday I had a hard time opening the CD Rom drive.

KM
 
on Phys.org
So you are having trouble installing software?
 
Yes. When I click on the message box, the install goes away. If I don't I can't do anything.

KM
 
Are you installing this package through the internet, or through a CD? If you are downloading it from the internet try to download from another source. If you are installing from a CD check if autorun is enabled. If you don't know how to enable it go to the the CD drive in "My Computer" typically D:\ and open it. Inside you should find a file called setup.exe or install.exe.
 
What is the software you're trying to install and what is it for? Is it a driver package?
 
logickills said:
Are you installing this package through the internet, or through a CD? If you are downloading it from the internet try to download from another source. If you are installing from a CD check if autorun is enabled. If you don't know how to enable it go to the the CD drive in "My Computer" typically D:\ and open it. Inside you should find a file called setup.exe or install.exe.

Autorun is enabled. In fact, when the CD is inserted it comes up easily. Then, when the program is selected to install, Installshield stares and apparently finishes, but then the problem message box comes. When the OK is clicked, the installshield goes away and nothing else happens.

KM
 
vincentm said:
What is the software you're trying to install and what is it for? Is it a driver package?


It's an older version of PageMaker 6.5.

KM
 

Similar threads

Can You Reformat a Hard Drive Without the Original Windows CD?
  • JG89
  • · Replies 15 ·
  • Computing and Technology
Replies
15
Views
11K
Why Can't I Install My CD Burner After Reformatting My Computer?
  • z4955
  • · Replies 1 ·
  • Computing and Technology
Replies
1
Views
3K
Installing Ubuntu on a Windows XP Computer with a Non-Functioning CD-ROM
  • pro_learner
  • · Replies 2 ·
  • Programming and Computer Science
Replies
2
Views
2K
How can I prevent unexpected restarts in Windows XP?
  • wormhole
  • · Replies 5 ·
  • Computing and Technology
Replies
5
Views
6K
Why is my DVD-R Drive Failing to Burn Discs?
  • Palindrom
  • · Replies 4 ·
  • Computing and Technology
Replies
4
Views
3K
Graduate BRS: PKI Cryptosystems for SA/Ms: A Tutorial
  • Chris Hillman
  • · Replies 13 ·
  • Special and General Relativity
Replies
13
Views
5K
Requesting suggestions for languages, libraries, and architectures for parallel (and sometimes non parallel) numerical and scientific computations
  • manueljenkin
  • · Replies 8 ·
  • Programming and Computer Science
Replies
8
Views
5K