How Can I Resolve the General Error Message in Ansys Workbench?

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hx81
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Hi all,

I learned to use Ansys workbench to do mechanical analysis, but never got any result.
It always show me an error message: general error happened.
The error details is below,
"The license is currently in use by another application in this
Workbench session such as Mechanical or another Mechanical APDL
application. You must wait until the other application has finished
its task (for example meshing) or manually PAUSE the other Mechanical
APDL application."

I have tried to stop some licenses but, did not work.
Can anyone give me a solution?
 
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