How to solve a voltage issue in a 25 kva transformer?

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Deleon
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I need an urgent help. I have a 25 kva transformer in my house. Without load the volt metter indicates 114 volts. Which dould be fine for my house. But when I put the house on the transformer I have no electricity and the volt metter indicates less than 1 volt. Can anybody help me out please?
 
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Check if there is a fuse in it that could be blown. If it is, there could be enough leakage current thru it to show on your meter.
 
I'm sorry but we can't help you due to liability issues. Please get a licensed electrician to look at it.
 
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