.io URL doesn't open from MS-PPT, MS-Word Hyperlinks

  • Thread starter Swamp Thing
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In summary: When Google crawls PF, it takes up the URL of threads rather than each post, which is why in search results, links to the OP come up and not any individual post. Not sure how the phrase will serve as a clickbait.
  • #1
Swamp Thing
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TL;DR Summary
URLs with a .io domain don't work in Word and PPT.
Create a URL like https://www.nic.io in a PPT slide (or Word doc). When you click on the link, it displays
a box saying "Cannot download the information you requested".

It doesn't even send the link to the default browser -- MS-Office seems to be deciding on its own that the link can't be opened.

Interestingly, if you put in a non-existant URL like http://www.SorryThisSiteDoesNotExist.com, then it says "Cannot locate the internet server or proxy server" and still doesn't open the browser.

Is there a fix for this?
 
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  • #2
You are not the only one facing such a problem; the whole of internet is complaining about this thing, though yours is specifically about .io sites. Almost all places I searched referred to the same solution:

https://docs.microsoft.com/en-in/of...ges/cannot-locate-server-when-click-hyperlink

The problem is mainly due to the fact the all MS Office software route web links via Internet Explorer, even if it is not your default browser.

The above web page states two workarounds. One of them involves changing the registry key, which, according to most people, works. Quoting,
To work around this issue, either add the ForceShellExecute subkey, if it is not present, and set the Value data, or if it is present, set the Value data of the ForceShellExecute subkey.

Adding the Internet Subkey to the Registry and Setting the Value Data

1. Quit any programs that are running.

2. Select Start, and then select Run. Type regedit in the Open box, and then select OK.

3. In Registry Editor, browse to one of the following subkeys (create the keys when they do not exist):

For a 32-Bit version of Office on 64-bit version of Windows
HKLM\SOFTWARE\Wow6432Node\Microsoft\Office\9.0\Common\Internet\

For a 32-Bit version of Office on 32-bit version of Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Common\Internet

For a 64-Bit version of Office on 64-bit version of Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Common\Internet

4. Make sure the Internet subkey is selected. On the Edit menu, point to New, and then select DWORD Value. Add the following registry value:

Value Name: ForceShellExecute

5. Double-click ForceShellExecute, and then set the Value data to 1. Select OK.

6. On the Registry menu, select Exit.

By the way, the .io link that you have put in the OP opens fine in my computer from excel/word.
 
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  • #3
Wrichik Basu said:
You are not the only one facing such a problem; the whole of internet is complaining about this thing,
I am not sure if English is your first language but the phrase "the whole of internet is complaining about this thing" is an example of clickbait, not something that belongs in a physics discussion forum.

Wrichik Basu said:
The problem is mainly due to the fact the all MS Office software route web links via Internet Explorer, even if it is not your default browser.
That is not true, for me at least. Any links I click in an Office document, whether working, broken or faulty due to expired certificates are routed to my default browser (Firefox). According to that MS link it only happens when "The ForceShellExecuteregistry key is not present in the following location or is not set to 1". I don't know what circumstances might lead to that, although I do seem to remember MS pushed an Office 365 update to me recently. Perhaps it is only true for perpetual license versions of MS Office (e.g. student editions)?
 
  • #4
pbuk said:
I am not sure if English is your first language but the phrase "the whole of internet is complaining about this thing" is an example of clickbait, not something that belongs in a physics discussion forum.
When Google crawls PF, it takes up the URL of threads rather than each post, which is why in search results, links to the OP come up and not any individual post. Not sure how the phrase will serve as a clickbait.
pbuk said:
That is not true, for me at least. Any links I click in an Office document, whether working, broken or faulty due to expired certificates are routed to my default browser (Firefox).
Maybe. I checked six to seven different websites, and they said the same thing as me.
 
  • #5
Wrichik Basu said:
When Google crawls PF, it takes up the URL of threads rather than each post, which is why in search results, links to the OP come up and not any individual post. Not sure how the phrase will serve as a clickbait.
I didn't mean to suggest that the words would serve as clickbait here, rather I was saying that those words used in that way form a sentence that is not used in normal English. Similar phrases are used to entice people to click on links by suggesting that they are missing out on something that other people are benefiting from whereas in fact the link only takes you to some irrelevant marketing message.

Wrichik Basu said:
Maybe. I checked six to seven different websites, and they said the same thing as me.
That is not surprising - you don't often see anyone posting "today I clicked on a link and everything worked just as I thought it would".
 

1. Why is my ".io" URL not opening from hyperlinks in MS-PPT or MS-Word?

There could be several reasons why your ".io" URL is not opening from hyperlinks in MS-PPT or MS-Word. One possibility is that the URL is not properly formatted or contains errors. Another possibility is that your internet connection is not working properly. It is also possible that there is a compatibility issue between the software and the URL.

2. How can I fix the issue of ".io" URL not opening from hyperlinks in MS-PPT or MS-Word?

To fix this issue, you can try reformatting the URL or correcting any errors. You can also try checking your internet connection and making sure it is working properly. If the issue persists, you may need to troubleshoot any compatibility issues between the software and the URL.

3. Can I open ".io" URLs from hyperlinks in other software besides MS-PPT and MS-Word?

Yes, you should be able to open ".io" URLs from hyperlinks in other software as well. However, the steps may vary depending on the software you are using. It is always recommended to double check the formatting and validity of the URL before attempting to open it from a hyperlink.

4. Is there a specific way to format ".io" URLs for them to work properly in MS-PPT and MS-Word?

There is no specific formatting required for ".io" URLs to work properly in MS-PPT and MS-Word. However, it is important to make sure that the URL is entered correctly, including the "http://" or "https://" prefix. If there are any special characters or spaces in the URL, they should be properly encoded.

5. Can I open ".io" URLs from hyperlinks in older versions of MS-PPT and MS-Word?

In most cases, ".io" URLs should be able to open from hyperlinks in older versions of MS-PPT and MS-Word. However, if you are experiencing issues, it is possible that there may be compatibility issues between the software and the URL. It is recommended to check for any updates or troubleshoot any compatibility issues to resolve the problem.

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