Keyboard not responding, any idea?

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SUMMARY

The discussion centers on a user experiencing keyboard malfunctions after performing a system recovery on their desktop. Despite having both USB and serial port keyboards, neither is responsive. Key troubleshooting steps suggested include checking keyboard functionality in the BIOS screen and attempting to boot into safe mode. Additionally, the user is advised to verify if any new drivers were installed post-recovery that could affect keyboard operation.

PREREQUISITES
  • Understanding of system recovery processes
  • Basic knowledge of BIOS navigation
  • Familiarity with safe mode booting
  • Awareness of driver installation and management
NEXT STEPS
  • Investigate BIOS settings to check keyboard recognition
  • Learn how to boot Windows in safe mode
  • Research driver rollback procedures for Windows
  • Explore troubleshooting techniques for USB and serial devices
USEFUL FOR

This discussion is beneficial for desktop users, IT support technicians, and anyone troubleshooting keyboard issues after a system recovery.

Holocene
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I have a desktop that I was foced to run a system recovery on. After the recovery was completed, pressing keys would do nothing. The mouse works, so I can navigate around, but I cannot type anything.

Anyone know where I might start? I have two keyboards (USB and serial port) and neither are doing anything.

Thanks a lot.
 
Computer science news on Phys.org
Does the keyboard work in the bios screen?
Are you able to start in safe mode?
 
Did you install new drivers since the point that you restored to?
 

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