Landline has dial tone for outgoing calls but no incoming calls

  • Thread starter smurof
  • Start date
  • #1
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Hello, we have a Verizon landline with two working jacks. In one, we have a cordless phone system (the DECT 6.0 set), with 3 handsets. In the other we have a corded phone. We don't have sufficient jacks in each room.

Yesterday, my friend called me on my emergency cell phone because she said that my home phone was ringing off the hook. I checked the answering machine and it was "on".

I then unplugged the cordless set, and tested the corded phone with my cell phone. Didn't hear a phone ringining. I made sure the volume was at its highest.

I followed that by checking at the outside phone box, armed with the corded phone, a screwdriver to open the box and my cell phone :smile:, and I tested our home line again. The corded phone didn't ring.

I will have to test the corded phone at a friend's place, just to make sure the phone is working (which I know it is).

So I have dial tone, but am not able to receive any calls.

Any thoughts? Thanks
 

Answers and Replies

  • #2
fss
1,179
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Call Verizon.
 

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