A user reported having no dial tone on their home phone while their DSL service remained functional. They checked connections at the outside box, confirming no dial tone there either. After contacting the local phone company, they were informed it would take two weeks for a technician to investigate. Various suggestions were made, including testing different phones and cords, as well as checking for potential wiring issues. It was noted that DSL can work on a single wire, while traditional phone service requires two wires. Some users shared similar experiences, indicating that the issue often stemmed from faulty wiring or equipment, such as bad phone jacks or splitters. Ultimately, one user resolved their problem by replacing a defective telephone plug, while another found a broken wire in the local junction box. The discussion highlighted the complexities of DSL and phone line configurations, emphasizing that while DSL might function, voice services could still fail due to wiring issues.