Troubleshooting DoA RAM Chip: 3x2 Tri Channel Set

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Discussion Overview

The discussion revolves around troubleshooting a potentially dead-on-arrival (DOA) RAM chip from a 6GB tri-channel RAM set. Participants explore the compatibility of RAM chips, motherboard specifications, and methods for confirming the status of the RAM.

Discussion Character

  • Technical explanation, Troubleshooting, Debate/contested

Main Points Raised

  • One participant suggests that the RAM is likely DDR3 with a frequency of 1333+ MHz and emphasizes the importance of checking motherboard compatibility.
  • Another participant questions how the user determined that the chip is DOA and asks for confirmation of the processor socket type, noting that only certain sockets support triple channel configurations.
  • A later reply reiterates the need to confirm the DOA status by testing each stick individually and suggests returning the kit if confirmed, while also questioning the reliability of the purchase source.

Areas of Agreement / Disagreement

Participants do not reach a consensus on the best course of action for replacing the DOA chip, and there are differing views on the necessity of confirming the chip's status and the implications of motherboard compatibility.

Contextual Notes

Some assumptions about the RAM type and motherboard capabilities remain unverified, and there are unresolved details regarding the testing process for confirming the DOA status.

Chronos
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I purchased a 6gb set [3x2] tri channel ram chips. One of the chips is apparently doa. It appears replacing it with an identical 2gb chip is not necessarily guaranteed to work. Any suggestions?
 
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I assume the ram you bought is DDR3 and has a frequency of 1333+ Mhz.
To be sure if your RAM will work you need to check your motherboard. [Is it DDR2 or DDR3 capable?]

To answer the question, it will word if all of the sticks are DDR3 even if the frequency is different. [will run on lower frequency]
 
How do you know the chip is DOA? Also, please confirm that you have a LGA 1366 socket Intel processor. As far as I know, it is the only socket that supports triple channel (usually the motherboard will have either three or six RAM slots, though some have four slots).
 
Chronos said:
I purchased a 6gb set [3x2] tri channel ram chips. One of the chips is apparently doa. It appears replacing it with an identical 2gb chip is not necessarily guaranteed to work. Any suggestions?

After making sure it's DOA (try starting and running the PC with just one stick and repeat for each stick), RMA that kit. You DID buy it from a reputable source, right? If not, then you've learned why we buy PC hardware from Newegg.
 

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