Troubleshooting Ubuntu 18.04 Screen Issues: Pink Discoloration and GPU Usage

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SUMMARY

The discussion centers on troubleshooting a pink discoloration issue on a monitor while running Ubuntu 18.04, specifically with a Radeon RX 570 graphics card using AMD's commercial driver. Users suggest that the problem may stem from video driver issues, thermal problems with the video card, or potential display malfunctions. The intermittent nature of the issue indicates that it may not be a consistent hardware failure but rather a software or connection-related problem.

PREREQUISITES
  • Understanding of Ubuntu 18.04 operating system
  • Familiarity with Radeon RX 570 graphics card specifications
  • Knowledge of AMD commercial drivers for Linux
  • Basic troubleshooting skills for hardware and software issues
NEXT STEPS
  • Investigate Ubuntu 18.04 video driver troubleshooting techniques
  • Learn about monitoring GPU temperatures and performance metrics
  • Research potential thermal issues related to the Radeon RX 570
  • Explore cable connection troubleshooting for display issues
USEFUL FOR

This discussion is beneficial for Linux users, particularly those running Ubuntu 18.04, graphics card enthusiasts, and anyone experiencing display issues related to AMD hardware.

member 428835
Hi PF!

Can you see the upper-left pink on my monitor? It comes and goes, though I don't think I've ever seen it on Windows, only Ubuntu (to be fair Ubuntu runs about 99% of the time). Do you know what it's from, or anything about it?

Thanks for your time!

Josh
 

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Computer science news on Phys.org
I think its Bill Gates peeking out over your window and letting out a sigh.
 
  • Haha
Likes Wrichik Basu
jedishrfu said:
I think its Bill Gates peeking out over your window and letting out a sigh.
hahahaha see I thought about this, hence installing Windows
 
So is this Ubuntu running under WSL on Windows 10 or Ubuntu running as a dual boot with the option to switch to Windows on the next boot?
 
jedishrfu said:
So is this Ubuntu running under WSL on Windows 10 or Ubuntu running as a dual boot with the option to switch to Windows on the next boot?
The entire SSD runs Ubuntu. Then a separate HD runs Windows. At boot-up I select which drive to boot from.
 
Video driver problem is my immediate thought, although initializing the video card at boot time is a possibility.

You state the problem "comes and goes."
Are you saying that it change during a session, or that sometimes it boots to that condition and stays present until a reboot? What about immediately successive reboots?

If changing during a session, it may be a thermal problem with the video card, or a particular application being strange, or maybe just dirty edge contacts on the video card.

And there is always the possibility it's a problem with the display.

Good Luck! You have now entered the brave new world of troubleshooting.

Cheers,
Tom
 
Yes, it's just an Ubuntu problem (to my knowledge). Of course, I do most cpu-intensive work from Ubuntu and am running it almost exclusively.

Tom.G said:
Video driver problem is my immediate thought, although initializing the video card at boot time is a possibility.

You state the problem "comes and goes."
Are you saying that it change during a session, or that sometimes it boots to that condition and stays present until a reboot? What about immediately successive reboots?
I've never seen it boot to that condition: the problem "comes and goes" (currently gone and I have not shut down the system since the picture in post 1).

Tom.G said:
If changing during a session, it may be a thermal problem with the video card, or a particular application being strange, or maybe just dirty edge contacts on the video card.

And there is always the possibility it's a problem with the display.

Good Luck! You have now entered the brave new world of troubleshooting.

Cheers,
Tom

Thanks for the reply Tom. I'll check my cable connections and see what happens. Was thinking it's likely not a display issue since it comes-and-goes and since I have yet to see any issues from the Windows HD. I monitor the temps from the cpu and gpu: not sure this is it but next time I see the problem I'll check it right away.
 
joshmccraney said:
Can you see the upper-left pink on my monitor? It comes and goes, though I don't think I've ever seen it on Windows, only Ubuntu (to be fair Ubuntu runs about 99% of the time). Do you know what it's from, or anything about it?
Do you mean the horizontal stripes above "Activity"?
 
  • #10
Tom.G said:
Video driver problem is my immediate thought.
Mine too. Is this Intel integrated graphics, or a card? If it is an NVIDIA card are you using the commercial driver or the GPL one?
 
  • #11
Keith_McClary said:
Do you mean the horizontal stripes above "Activity"?
Yea.

pbuk said:
Mine too. Is this Intel integrated graphics, or a card? If it is an NVIDIA card are you using the commercial driver or the GPL one?
It is a Radeon RX 570. I'm using AMDs commercial driver.
 
  • #12
joshmccraney said:
It is a Radeon RX 570. I'm using AMDs commercial driver.
Good. Another thought - are you the guy that's using OpenFOAM? Is this (or anything else) using the GPU?
 
  • #13
My previous monitor had vertical colored stripes coming up from the bottom edge mostly. They faded out as it warmed out.

Does screenshot show it?
 
  • #14
pbuk said:
Good. Another thought - are you the guy that's using OpenFOAM? Is this (or anything else) using the GPU?
Yea, I use OpenFOAM. OpenFOAM does not use the GPU.

Yea, screenshot shows it. Problem is not exclusively pink, and not exclusively in the upper-left corner.
 

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