What Causes Windows 10 DVD-Writer to Treat DVDs as Blank?

Click For Summary

Discussion Overview

The discussion revolves around a user experiencing issues with a DVD-writer on a newly installed Windows 10 system, where the device intermittently recognizes DVDs as blank. Participants explore potential causes, including hardware and driver issues, and suggest troubleshooting steps.

Discussion Character

  • Technical explanation
  • Debate/contested
  • Exploratory

Main Points Raised

  • One participant notes that the DVD-writer sometimes recognizes DVDs correctly but at other times treats them as blank, suggesting a potential hardware or driver issue.
  • Another participant recommends reinstalling the Windows 10 driver for the DVD-writer, questioning whether the drive had functioned properly in the past.
  • There is confusion regarding the availability of specific DVD drivers on the support website, with participants discussing the types of drivers listed and their relevance to the DVD-writer.
  • Some participants suggest using third-party DVD burning software to see if the issue persists, while others clarify that the user is trying to access data on the DVDs rather than burning them.
  • Participants express uncertainty about the differences in driver listings based on the operating system detected by the HP support site.
  • There is a discussion about whether reverting to Windows 7 would resolve the DVD driver issue, with mixed opinions on the overall functionality of Windows 10.
  • One participant mentions the importance of identifying the manufacturer of the DVD-writer to seek further support, while another questions how to find this information based on a code found on the device.

Areas of Agreement / Disagreement

Participants do not reach a consensus on the cause of the problem or the best course of action. Multiple competing views exist regarding the effectiveness of Windows 10 drivers and the necessity of contacting the manufacturer.

Contextual Notes

Participants express uncertainty about the specific drivers needed for the DVD-writer and the implications of the operating system's driver management. There are limitations in understanding the support resources available based on the detected OS.

  • #31
mech-eng said:
If I stop internet connection when windows 10 is being installed, can windows still install its generic drivers? Or this works?

Thank you.
Generic drivers are part of the installation. The internet connection is irrelevant.
 
Computer science news on Phys.org
  • #32
What are the ways to uninstall those generic drivers so that I can install better drivers. Can I unsinstall them from Control Panel>Programs>Uninstall A Program path?

Thank you.
 
  • #33
mech-eng said:
What are the ways to uninstall those generic drivers so that I can install better drivers. Can I unsinstall them from Control Panel>Programs>Uninstall A Program path?

Thank you.
That I don't know. I don't know if they even show up, but I guess they should.
 
  • #34
mech-eng said:
What are the ways to uninstall those generic drivers so that I can install better drivers. Can I unsinstall them from Control Panel>Programs>Uninstall A Program path?

The generic drivers installed by the operating system aren't meant to be uninstalled. They're meant to be there if no other better drivers are available. Their presence won't stop you from installing and choosing to use other drivers for your hardware.
 
  • #35
rkolter said:
The generic drivers installed by the operating system aren't meant to be uninstalled. They're meant to be there if no other better drivers are available. Their presence won't stop you from installing and choosing to use other drivers for your hardware.

Do you have any idea on how to uninstall drivers? I have try to uninstall them via device manager>programs>uninstall a program path but there was only two drivers there, Synaptics Pointing Device driver and Realtek High Definition Audio drivers. So why doesn't other seem there? How I can uninstall others?

Thank you.
 
  • #36
I am not going to give you directions on uninstalling drivers because (and please take no offense) - from your posts here it isn't clear that you are technically minded. You don't know what drivers you want to uninstall, you don't know why you would want to uninstall those drivers, you don't appear to have new drivers ready to install, and you don't appear to know how to install them.

This may be a wrong assumption on my part, but you sound like someone who wants to fix their own problem, but has a limited toolset. Please use the right tool for the job - in this case you need to contact the manufacturer directly or go to the HP Forums and contact their support group there. This is an issue that seems to be common with HP Systems and Windows 10 - so they very likely have a solution they already know will work.
 
  • Like
Likes   Reactions: CalcNerd
  • #37
phinds said:
Try typing it into Google. I did "pu-s08g dvd player" and got a bunch of hits for a Sony player

EDIT: bummer ... they all seem to be standalone players. Not what you are looking for.
Excuse me sir, but it seems you know a lot about DVD playback issues. I have a question about my camcord video output format may i ask. I have a vro file that cannot be recognized by my VLC player, so I use this VRO converter (http://www.videoconverterfactory.com/tips/vro-converter.html) to convert the vro file to mp4. After that the VRO file can be played again, but I do not know why the output contains no sound. Do you have any idea about this issue? VLC can play VOB file very well since I have checked several times. It should be similar to VOB, but why VRO cannot be recognized by VLC, it doesn't make any sense. Is there any method to directly play VRO file on my PC without using any third-party video converter?
 
  • #38
no idea
 

Similar threads

What is causing high disk usage and slowing down my Windows 10 computer?
  • · Replies 9 ·
Replies
9
Views
4K
Troubleshooting a Non-Recognizing DVD-Writer: Possible Causes and Solutions
  • · Replies 24 ·
Replies
24
Views
3K
Windows 10 Update - Caused Loop (Need a Computer )
  • · Replies 12 ·
Replies
12
Views
4K
Is Microsoft's Silverlight Causing DVD Playback Issues?
  • · Replies 3 ·
Replies
3
Views
3K
I'm considering switching to Linux but I'm not versed in ICS
  • · Replies 18 ·
Replies
18
Views
2K
Python Running a Github File on VS code for windows 10- File system problem (
  • · Replies 14 ·
Replies
14
Views
2K
Screen sometimes goes blank when i open some folders or browser. can you ?
  • · Replies 3 ·
Replies
3
Views
4K
Solving Unusual Mouse Behavior on Windows 7
  • · Replies 14 ·
Replies
14
Views
3K
Slow Computer - External Hard Drive Cause?
  • · Replies 6 ·
Replies
6
Views
10K
Lessons From the Millennium Bug
  • · Replies 25 ·
Replies
25
Views
5K