Why can't I access google.com on my computer?

  • Thread starter Thread starter issacnewton
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SUMMARY

The inability to access google.com on a computer can be attributed to modifications in the "hosts" file located in C:\WINDOWS\system32\drivers\etc. Users reported that after experiencing issues with malware and spyware, the "hosts" file was altered to block access to certain websites, including google.com. The solution involves editing the "hosts" file to remove or comment out specific lines that restrict access. Tools like HostsXpert can facilitate this process by allowing users to easily modify the "hosts" file.

PREREQUISITES
  • Understanding of the Windows file system, specifically C:\WINDOWS\system32\drivers\etc
  • Basic knowledge of editing text files in Windows
  • Familiarity with malware and spyware issues
  • Experience with using software tools like HostsXpert
NEXT STEPS
  • Learn how to edit the "hosts" file in Windows
  • Research the functionality and usage of HostsXpert
  • Investigate common malware removal tools and their effectiveness
  • Explore browser settings and extensions that may affect website access
USEFUL FOR

Individuals experiencing access issues with specific websites, IT support professionals, and users dealing with malware or spyware on their computers.

issacnewton
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Hi

for last month or so, I am not able to access google.com , I can access google.co.in
The problem is not my ISP since I can access google.com from another laptop I have.
I also noticed that while registering on utorrent forum, I can't register since I can't see
the recaptcha. But I can see this recaptcha from my second laptop. I have this shareware
anti spyware program called spyware doctor. When I ran the scan with it, it said that there
is some website hack on my pc for google.com . Since its shareware program, it won't rectify
the problem. When I ran the scan through another free program I have (spybot search and
destroy), it didn't identify any such website hack for google.com. I have cleared all the
cookies from my chrome browser, but the problem is still there. I can't access google.com and
can't see recaptcha on the utorrent forum site. I also noticed another behavior of my chrome
browser. When I click some website through google.co.in searches, the 'back' button in
my chrome browser becomes inactive. This doesn't happen for all the sites. Only sometimes.
So please suggest some soln.

thanks
 
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I have recently started having the same problem. I got some Malware on my laptop and afterwards started having random issues with google. Anytime I do a search on google and then click on one of the results I am taken to some other random website and then cannot click "back" to the search results. Now, I can't get to google.com at all, but gmail still works. Every time we run a scan of my laptop it no issues were found. Did you ever figure out how to solve it?
Thanks
 
Hi I solved the problem. The problem was with the file "hosts" in the C:\WINDOWS\system32\drivers\etc. I use win xp. You have to edit the file. Follow directions at http://www.dslreports.com/faq/10131

Edit: As suggested on the above website, I installed free software HostsXpert and added # in front of last two lines which forbid the pc to access google.com and bing.com . I think
you can as well delete those lines and it should work
 

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