Why do people complain about sound on LCD TVs?

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Discussion Overview

The discussion revolves around the complaints regarding sound quality in LCD TVs, particularly focusing on user reviews that highlight poor audio performance despite positive remarks about picture quality. Participants explore the implications of these reviews and the nature of consumer expectations.

Discussion Character

  • Debate/contested
  • Meta-discussion

Main Points Raised

  • Some participants note that many reviews praise the picture quality of certain TVs while consistently criticizing the sound, suggesting a disconnect between expectations and product design.
  • One participant expresses frustration with the review system, arguing that it fails to accurately reflect product performance due to a focus on sound quality in thin TVs.
  • Another participant shares their approach to evaluating product reviews, emphasizing the importance of checking low-rated reviews for valid concerns.
  • Some participants suggest that complaints may stem from a lack of understanding of the compromises involved in product design, particularly regarding sound in slim TVs.
  • There are comments about the tendency of some consumers to complain without fully understanding the issues, drawing parallels to other situations where public outrage may be misdirected.
  • A humorous suggestion is made about requiring basic knowledge of sound and television specifications before allowing users to post reviews.
  • One participant humorously critiques a video, paralleling the discussion of sound quality with exaggerated complaints about unrelated issues.

Areas of Agreement / Disagreement

Participants express a range of views on consumer behavior and the reliability of public reviews, indicating that there is no consensus on the nature of complaints or the effectiveness of review systems.

Contextual Notes

Some participants highlight the limitations of consumer understanding regarding product features and the subjective nature of complaints, which may not always reflect technical realities.

  • #31
wuliheron said:
Yes, I do have knowledge upon which it is based.
Cool. (I assumed you did, but I had to ask. :smile:)
 
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  • #32
FlexGunship said:
Oh, for the love of... don't talk to an audiophile about Bose.

Bose, while certainly better than common retail Sony, Yamaha, and KLH speakers, are basically a triumph of marketing over objective sound judgement. I have owned my share of Bose equipment for sure (all packed away or sold off now), but my in-ear monitors are Ultimate Ears, my iPod dock is Athena, my receiver is a Yamaha Aventage, my speakers are Paradigm, and my subwoofer is a Velodyne. My center channel speaker alone cost more than my current HDTV.

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The motto of the story...never mention Bose to a rich scientific male audiophile who has pet cats -_-
 
  • #33
FlexGunship said:
Well, sure... but in my OP I mentioned that it's an LED TV. One of the defining characteristics is the lack of depth. I can't imagine there's a single LED-lit TV on the market (regardless of cost) that sounds better than a $20 set of computer speakers.

My TV speakers remain muted. I listen to the sound of all programming (DVD, Blu-ray, Netflix, Hulu, etc.) as played through my 6.1 stereo.

Further, they might be comparing it to an old tube TV...

My old tube TV is a flat-screen Sony. The colors are definitely better than my hi-res LCD computer, although the latter wins in terms of resolution.

Oh, for the love of... don't talk to an audiophile about Bose.

Bose, while certainly better than common retail Sony, Yamaha, and KLH speakers, are basically a triumph of marketing over objective sound judgement. I have owned my share of Bose equipment for sure (all packed away or sold off now), but my in-ear monitors are Ultimate Ears, my iPod dock is Athena, my receiver is a Yamaha Aventage, my speakers are Paradigm, and my subwoofer is a Velodyne. My center channel speaker alone cost more than my current HDTV.

Congrats on your Yamaha purchase! My receiver is Yamaha, as well. Excellent sound. I bought 3 pair of discounted Boston Acoustics on a whim for several hundred dollars, and they're outstanding in my 6.1 system. I have a Yamaha subwoofer.

DISCLAIMER: I do not have absurdly expensive cables or any nonsense like that. I've safely avoided the marketing hype that comes with idiot-audiophiles. I use regular 14-gauge wiring. I'd use lamp cord if it weren't so damned ugly.
]

Smart man.
 
  • #34
DaveC426913 said:
Cool. (I assumed you did, but I had to ask. :smile:)

I'm a big PC video game fan and worked in electronics. Its all about fooling the human eye to get the best bang-for-your-buck and promote immersion. Unfortunately its also like the magician's show where the manufacturers would rather shout "abracadabra" then reveal how the trick is really done. Not that most people really want to know anyway...
 
  • #35
wuliheron said:
I'm a big PC video game fan and worked in electronics. Its all about fooling the human eye to get the best bang-for-your-buck and promote immersion. Unfortunately its also like the magician's show where the manufacturers would rather shout "abracadabra" then reveal how the trick is really done. Not that most people really want to know anyway...

The issue I have is the doubt that big screen productions cater to this. I can certainly see video game productions doing so since TV is their primary target.
 
  • #36
Meh, on one level I can sympathize with the idea that 'I paid $800 for a TV, so it should have good sound', but yeah, you should understand what you are buying/getting.

My 42" in my living room has passable sound and I use it as-is for many things, but obviously for a movie I must have my surround sound. My 23" in my bedroom (is too small...) has absolutely terrible sound, so I bought a mid-level set of computer speakers with a subwoofer. This is nice because it is seamless: I can just leave them plugged-in and on and the TV will control the volume.

My biggest sound quality complaint is actually about broadcast quality: Particularly for sporting events, the sound mixing seems optimized for surround sound in a way that makes stereo sound just awful. You often get a hollow/echo-y sound, with the announcers drowned-out by crowd noise using the in-TV speakers.

My bigger complaint is with remotes, but that's a whole 'nother issue. Hopefully, the move to network everything will enable a switch to IP/Wifi based remotes that actually know what the TV is doing instead of guessing/hoping it is doing what it is supposed to.

...and I do have an irate rant I need to post in our product claims forum, regarding air purifiers...
 
  • #37
DaveC426913 said:
The issue I have is the doubt that big screen productions cater to this. I can certainly see video game productions doing so since TV is their primary target.

The big screen just isn't as big as it used to be. The drive in theaters are gone. Other theater ticket sales have remained steady, but DVD, cable, satellite, and internet streaming sales have increased and long ago surpassed theater sales. Its not a question of primary markets, but of expanding markets and catering to both theaters and TVs.
 
  • #38
HeLiXe said:
The motto of the story...never mention Bose to a rich scientific male audiophile who has pet cats -_-

Hey. Who you callin' rich?

(I'm reminded of the parable of the man with a Ferrari. He drove by a husband and a wife. The wife says, "wow, he must be really rich." To which the husband responds, "not after buying that car.")

DoggerDan said:
My TV speakers remain muted. I listen to the sound of all programming (DVD, Blu-ray, Netflix, Hulu, etc.) as played through my 6.1 stereo.

Smart man.

I don't think I've ever tried to use the speakers on my current LCD. This is the TV I have in the living room (bought it almost 5 years ago) http://www.directtvs.co.uk/Hyundai_Vvuon_Q321_32_Inch_HD_Ready_Freeview_LCD_Television_Q321/version.asp" . It even has detachable speakers, so detached they became!
 
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