Recent content by kcprichmond

I don't quite know how to get into safe mode. I have been there when the computer went into it, but I tried everyway, except turning it off to get there. Is that the only way? Thanks. -Kathy

Laptop d drive & now pc d drive problems I was in contact earlier w/a Warren about my laptop not working. When I switched to my pc (less than 6 mo. old) the d drive is now also not working & it shuts down the pc. At one point it said that I have a virus, must have transferred it to the pc. I...

Yes, I suppose it is old, 1999. I'll turn it off & use a screw driver on it. If I find anything I'll post another question. Thank you for your help. -Kathy

How does one go about that? It appears to be built in. -Kathy

No the disc does not spin when I close the drive. Yes, I am putting the disc in right-side up. No lights come on. -Kathy

I am having trouble w/my laptop. When I put in a cd & try to open it the message comes up saying that the d drive is inaccessable & not ready. I have turned off the computer & tried everything I know & nothing helps. Any suggestions? Thank you.