No worries. We would be happy to help even if the fiber is not made by us. Do you have a picture of the cross section of the fiber? Also, do you know what the loss in the fiber is at your laser wavelength?
Hi There,
Maybe I can help you. Can you give a bit more information about the fiber you have? A 20µm core for a 800nm range hollow-core fibers sounds very big. Do you know if this is a 7 or a 19 cell design?
/Kim Hansen, NKT Photonics