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Browsers freeze, internet connection lost

  1. Feb 13, 2017 #1

    Dr Transport

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    Here's a new one, but in the past couple of weeks I have to reboot my windows to get the internet connection started up again. It happens with all my browsers installed, Edge (which I do not normally use), Firefox (my default) and Chrome (backup).

    Someplace a setting is hanging up or a driver is shutting down.

    By the way the machine is a 5-6 year old HP pavilion and all the drivers are up to date.
     
  2. jcsd
  3. Feb 13, 2017 #2

    jedishrfu

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    Could it be heat related? Do you hear the fan running pretty soon after you've turned it on?

    Perhaps you could use compressed air to blow out the innards and/or reset the cards and cables to remove the possibility of static discharge.
     
  4. Feb 13, 2017 #3

    Dr Transport

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    I'll try it, we have been having the house torn apart and there is a butt load of dust and I haven't cleaned it out in a while....
     
  5. Feb 13, 2017 #4
    It could be many things. My answer is probably trite, but here it goes. I noticed once that when I opened the browsers, the OS began intensive read/write operations on the hard disk while opening it. That makes the browser freeze and appear as Not Responding for a good while amount of time. I'm talking as much as 1 minute here. The whole operating system became slow too.

    I didn't really know what was going on, but a reinstall of the browser fixed it for me (removing also all browser data in AppData). The only problem is that if you had add-ons or extensions you have to install them again. Check if you notice intensive read/write operations on the hard disk while opening it.

    Note: My hard disk health was good. Not a single sector was damaged or so said the health report.
     
  6. Feb 13, 2017 #5
    Windows 10? Maybe there is a memory leak somewhere? Scan for malware.
     
  7. Feb 13, 2017 #6

    Dr Transport

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    did, matter a fact, had mcaffee do it twice from their end. No malware, although on occasion when I reset/reboot, a read exception pops up. Next thought is a hard drive if it isn't dust.

    Tried to blow the dust and grime out, it was bad, let's see if that helps.
     
  8. Feb 13, 2017 #7

    Dr Transport

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    Drive doesn't seem to labor when I open browsers, it might be slow, but they open fine.

    One thing I may have not mentioned, this happens randomly when I have been on for a while, but it seems to be random, no specific time involved.
     
  9. Feb 13, 2017 #8
    Hmmmm. I wouldn't know then. Probably this you could try:
    https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues

    Like, access that page with a tablet or phone for when the next time it happens. If it is neither of them, I would check the DNS. But in a couple of those many troubleshooting listed there, the DNS should get fixed automatically.
     
  10. Feb 14, 2017 #9

    Dr Transport

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    Update:

    I did a couple of the things suggested above, I did adjust the setting for both Firefox and Chrome and the biggest thing I did was to open up the case and blow out all of the dust/grime and reset all the cables.

    So far so good, none of the browsers have locked up and the computer has not lost connectivity with the interwebs......

    Thanks to all,
     
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