A positive point charge q is located inside a neutral hollow spherical conducting shell. The shell has inner radius a and outer radius b; b − a is not negligible. The shell is centered on the origin. Assume that the point charge q is located at the origin in the very center of the shell.
a. iii. Determine the electric potential at x = a.
V = Kq/r, gauss's law
The Attempt at a Solution
Ok so the solution is in the link above. However, I don't understand why the potential at a is Kq/b. I know that the potential at A and B must be the same. If you look at it from outside the shell, the potential is Kq/r for r>b and this predicts Va = Vb = Kq/b. However, if you look at it from inside the shell, the potential is Kq/r for r<a and this predicts Va = Kq/a which is not correct. What is wrong with the second approach?