Vanadium 50
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Kiosks are computers that run programs, and some programs are better than others. I doubt this is a surprise.
One advantage of kiosks is that they can support multiple languages. Many customers speak Swahili but none of your workers do? Not a problem if the kiosk is programmed to. They also tend to increase the use of credit/debit cards, and while these have costs, so does cash - you have to pay someone to take it to the bank, and you need to make sure you're not robbed - less cash, less risk.
I predict you will start to see dynamic pricing within a couple years. Items like fries expire after a short period ("hold until sold, no matter how cold"). After a while they get tossed and a fresh batch made. You will start to see the price dropping as the expiration time approaches, because selling them for 20% off is better than tossing them entirely.
One advantage of kiosks is that they can support multiple languages. Many customers speak Swahili but none of your workers do? Not a problem if the kiosk is programmed to. They also tend to increase the use of credit/debit cards, and while these have costs, so does cash - you have to pay someone to take it to the bank, and you need to make sure you're not robbed - less cash, less risk.
I predict you will start to see dynamic pricing within a couple years. Items like fries expire after a short period ("hold until sold, no matter how cold"). After a while they get tossed and a fresh batch made. You will start to see the price dropping as the expiration time approaches, because selling them for 20% off is better than tossing them entirely.