Help with Firefox Browser Issues

[yungman]

Hi yungman:

I am using Firefox on Windows 7 with no problems. Have you run any virus and/or malware checkers?

Regards,
Buzz

I have Norton 360. It is constantly checking. Anything else I need to do?

 

[yungman]

Did any automatic updates especially for video drivers occur?

Your problem has a hardware vibe to it. on modern OS's the only times I have ever see that level of crash is a hardware failure. The fact that it only happened with one piece of software indicates that that program was tickling something in a bad way or was tickling a (failed) feature that none of the other programs were.

I would suggest that you make sure anything important is backed up. Hopefully it was just a bad driver.

BoB

So far, it doesn't not feel like it's hardware, everything is with Firefox and everything is fixed now after I uninstalled and reinstalled the Firefox.

 

[symbolipoint]

I have Norton 360. It is constantly checking. Anything else I need to do?

Not mean to say that it would make a difference, but you can upgrade your Norton product to Norton Security. Just be aware of some 'improved' adjustments to how Identify Safe works between Norton Security and Firefox.

 

[rootone]

I am running the latest firefox on a pretty standard HP desktop, with no problems at all.
I think malware is a possible cause of your problem.
The people who do that stuff target popular PC configurations.
Often the malware isn't doing much for a while, it's waiting for commands ( from a hacker), but it does cause weird behaviour whilst doing that.
A typical symptom is a lot of hard disk drive activity when there is no reason why that should be.
I would recommend a deep system scan using the free version of this:
https://www.malwarebytes.com/

 

[yungman]

I am running the latest firefox on a pretty standard HP desktop, with no problems at all.
I think malware is a possible cause of your problem.
The people who do that stuff target popular PC configurations.
Often the malware isn't doing much for a while, it's waiting for commands ( from a hacker), but it does cause weird behaviour whilst doing that.
A typical symptom is a lot of hard disk drive activity when there is no reason why that should be.
I would recommend a deep system scan using the free version of this:
https://www.malwarebytes.com/

I did what you suggested, run the free version. Firefox seems to run a lot faster and the fan doesn't come up as much.

Thanks