How to use Business Email (Technical)

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SUMMARY

This discussion provides a comprehensive guide on accessing a company email address formatted as username@companyname.com through Gmail. Users can log in by visiting mail.google.com and entering their full email address and password. If the company manages the email, users may be redirected to a different login page. The conversation emphasizes the importance of consulting IT support for any specific configurations related to the company's email system.

PREREQUISITES
  • Understanding of email formats (e.g., username@companyname.com)
  • Familiarity with Gmail and Google Apps
  • Basic knowledge of email clients like Thunderbird
  • Awareness of IT support protocols in a corporate environment
NEXT STEPS
  • Research how to configure email clients like Thunderbird for company emails
  • Explore Google Apps documentation for detailed email management
  • Learn about company-specific email configurations and security protocols
  • Investigate troubleshooting steps for common email access issues
USEFUL FOR

This discussion is beneficial for new employees, IT support staff, and anyone needing to understand how to access and manage company email accounts through Gmail or other email clients.

WWGD
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Hi All,
I recently started a new job and I was assigned a personal email address by the company, but I am
clueless on how it works:

The email is of the form : username@companyname.com

I was told I can "log on to it" through Gmail. Anyone know how this works? I mean, how can

I send an email under this address, how can I check my emails ? I know for a fact the company does not have
its own server. Does it buy or freely get some service from Google/Gmail? I am aware of free services like Gmail itself and Googledocs, Google alerts, etc. but I am not familiar with this. Any ideas?

Sorry, I feel like an idiot for being so clueless and thanks for any help. Just in case (obviously), I am not the
CTO nor the IT :)
 
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WWGD said:
Hi All,
I recently started a new job and I was assigned a personal email address by the company, but I am
clueless on how it works:

The email is of the form : username@companyname.com

I was told I can "log on to it" through Gmail. Anyone know how this works? I mean, how can

I send an email under this address, how can I check my emails ? I know for a fact the company does not have
its own server. Does it buy or freely get some service from Google/Gmail? I am aware of free services like Gmail itself and Googledocs, Google alerts, etc. but I am not familiar with this. Any ideas?

Sorry, I feel like an idiot for being so clueless and thanks for any help. Just in case (obviously), I am not the
CTO nor the IT :)
You go to gmail put the whole email name (username@companyname.com) and then the password when asked for it. Gmail will either log you in or redirect you to another page (from the company) which will probably ask for the password if the company handles the email.

The other option is to use an email client. You know, Thunderbird or whatever.
 
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Psinter said:
You go to gmail put the whole email name (username@companyname.com) and then the password when asked for it. Gmail will either log you in or redirect you to another page (from the company) which will probably ask for the password if the company handles the email.

The other option is to use an email client. You know, Thunderbird or whatever.
Sorry, but where do I put the email name? In a new email, on the search bar? Sorry for being slow.:oops:
 
WWGD said:
I was told I can "log on to it" through Gmail. Anyone know how this works?

Gmail is part of Google Apps, which has documentation here: https://apps.google.com/learning-center/

As described there, try going to http://mail.google.com/ , and enter your given e-mail address and password.

The college where I work uses Gmail and the other Google Apps. We have a special domain http://mail.g.ourdomain.edu (where "ourdomain" of course is a place-holder for the real name). Your company may or may not be set up similarly. But I don't remember what it looks like when you go there as a new user. When I go there now it remembers my address and either logs me in automatically or asks me for my password if I haven't logged in for a while.

Don't be embarrassed to ask your IT people about things if you have trouble. There may be peculiarities related to their system.
 
Last edited by a moderator:
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jtbell said:
Gmail is part of Google Apps, which has documentation here: https://apps.google.com/learning-center/

As described there, try going to http://mail.google.com/ , and enter your given e-mail address and password.

The college where I work uses Gmail and the other Google Apps. We have a special domain http://mail.g.ourdomain.edu (where "ourdomain" of course is a place-holder for the real name). Your company may or may not be set up similarly. But I don't remember what it looks like when you go there as a new user. When I go there now it remembers my address and either logs me in automatically or asks me for my password if I haven't logged in for a while.

Don't be embarrassed to ask your IT people about things if you have trouble. There may be peculiarities related to their system.

Thank you, for some reason my searches all come up in a language I was told is Hebrew, no idea why, so I cannot do an(understandable) online search.
 
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WWGD said:
Sorry, but where do I put the email name? In a new email, on the search bar? Sorry for being slow.:oops:
No hassle. :wink: Like in the link jtbell wrote, go here: https://mail.google.com/
  • And there's a box that says in a placeholder text (gray text): Enter your email
  • Enter your email (username@companyname.com) and click the button that says: "Next"
  • Then it will ask for your password or before asking for your password it will redirect you to the login page managed by the company. If it asks for your password without redirecting then Google manages the email. If it redirects then your company manages the email.
 
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WWGD said:
I was told I can "log on to it" through Gmail. Anyone know how this works? I mean, how can
I actually use Google Apps for Physics Forums email. It can be slightly confusing especially when you have a personal gmail account.
 
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My dad's work email was through Gmail. He was given a URL in which he could log in using his username (not full email) and password. It required a code if he logged into his emails at home. Maybe your company has a dedicate Gmail URL which you use to log in?
 
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My company has gmail. Our email addresses are of form my_name@our_company.com. In any browser you can go to mail.google.com and login with your email address.

I use chrome as my dedicated mail client (and firefox for browsing).
 
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  • #10
Thanks all, I got it, I successfully logged in.
 
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