Not sure which company department I should take

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Discussion Overview

The discussion revolves around an undergraduate Industrial Engineering student's dilemma regarding which department to choose for a summer internship: Production, Engineering, or Quality Assurance. Participants share insights about the roles and responsibilities within these departments, aiming to help the student make an informed decision.

Discussion Character

  • Exploratory
  • Technical explanation
  • Debate/contested

Main Points Raised

  • Some participants recommend the Production department for practical experience, suggesting it offers the most learning opportunities for an Industrial Engineer.
  • One participant describes the Production department's responsibilities, including operations and maintenance, emphasizing the importance of real-world application of engineering principles.
  • Another participant supports the idea that being in the Production area allows for direct observation of processes, which is crucial for learning.
  • A participant outlines the responsibilities of the Engineering department, noting it can be desk-bound or mobile, depending on the role, and highlights the potential disconnect between engineers and production operations.
  • Quality Assurance is described as involving testing and documentation, with less movement compared to Production, which some participants suggest may be less stressful.
  • One participant suggests that if the student cannot decide, choosing randomly could provide valuable insights, as all departments interact and offer learning experiences.
  • There is mention of differing opinions on the best department, with one participant noting that a colleague believes QA is the best option, adding to the uncertainty.

Areas of Agreement / Disagreement

Participants generally agree that the Production department may provide the most hands-on learning experience for an Industrial Engineer, but there are differing opinions regarding the merits of Quality Assurance and Engineering roles. The discussion remains unresolved regarding which department is definitively the best choice.

Contextual Notes

Participants express uncertainty about the depth of their studies in relation to the roles discussed, indicating a lack of familiarity with the specific responsibilities and dynamics of each department.

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I'm an undergrad Industrial Engineering student and I'm interested in a summer internship. According to the ad I could choose between some different departments, i.e. Production, Engineering, Quality assurance. Could you briefly elaborate on each department? I'm not sure which one I should take as an IE. My studies are almost over and it doesn't feel like my program familiarized me enough with any of those.
 
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You need practical experience. Go toward the Production side of the company. The Engineering side thinks they already understand this stuff. Most of the time, they do. However, some Engineers get glued to their desks. It may have been years since they actually saw the Production side of things.

How do I know this? I work for the Engineering division of a utility. We have a vibrant Production team and they're worth visiting every so often to see what they're up to. We both learn a lot from each other. Seeing Engineering principles applied to the real world is an eye-opener.
 
Could you describe responsibilities of your company's Production Department?
 
I work for a large water utility. The production side does water and waste-water plant operations, infrastructure maintenance and repair (valve exercising, pump maintenance, substation work).

I design and integrate control systems and SCADA. This includes everything from instruments, wiring, networks, controller programs, Operator Interfaces, Wide Area Networks, historian database servers, firewalls, firmware, systems software, and many more things.

This is where the rubber hits the road. This is where you find out who did their homework and who didn't. The start-up phase is where we are heavily involved. We're the ones they look at first for answers when things aren't producing results they expect. I can't avoid talking to operators and operations engineers.

Unfortunately, many engineers can and do. They live at their desks, they draw up plans, and if we're lucky, there is a enough there to make things work.
 
I'll second Jake's recommendation. As an IE, you want to be where stuff is getting made. What that area is called varies by company, but I think you'll learn the most if you get to see the process in operation. There are fancy lean manufacturing words for this, but you need to get your butt into the production area/plant/shop floor and see it with your own eyes. You'll learn more that way. BTW, we had an IE intern in my area last summer, working in Manufacturing [same deal, different name], who I learned a lot from. This field is important to do well.
 
So I asked a guy working in the company and he put it simply. Production Engineering - I'll have an ability to deal with process engineering, Engineering - projects and line modifications, QA - work in lab or deal with specifications engineering. Honestly, it rises more questions than answers. I don't think my studies ever described these things in depth so I don't know what to go for over here.
 
with you being an industrial engineer, i would recommend you take the quality assurance or production role. a typical day in the roles are as follows

engineering: develop a new product by modifying a drawing, modifying part values, making a modification to an existing part, documentation of projects. engineering can be very stay at your desk and design, or it can be more mobile. it depends on your role.

production: ensure that the build process stays on schedule. you find out there is an error with a machine so you have to fix it. parts are coming out bad, so you work with engineering and QA to determine why. process paperwork such as modification requests from engineering and build orders from your companies customer interfaces. production is very busy, typically you are moving around a lotQA: test sample units to ensure that they lie within specification. do the documentation. as QA you will get a lot of hands on lab time
 
If you really really can't decide, pick one at random. At the worst, you will find out why it was the wrong choice for you. Learning that as an intern is a lot better than learning it in your first permanent job.

But I would go with the previous advice here. "Production" is probably the best place to see IE working, or not working, in real life.

All three departments will have a lot of interaction with each other (or they should have, in a good company). So whichever you choose, you should end up learning something about all of them.
 
So I get the picture and as a fresh intern I'd like to learn as much as possible thus 'Production' seems like a good thing. QA seems like less moving around and less stress. For some reason I was told by the guy who works there that QA is the best (I think at least for him).
 

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