SSD crash after Windows 10 update on Lenovo Thinkpad X1 Carbon 5th Gen

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SUMMARY

The discussion revolves around a Lenovo Thinkpad X1 Carbon 5th Gen experiencing a BSOD and subsequent boot loop after a Windows 10 update. The original SSD, model SSDPEKKF512G7L, became inaccessible, prompting the user to operate the laptop via an external hard drive. Recommendations for a new SSD include checking compatibility on the Crucial Memory website and ensuring that any cloning software used is SSD-aware to avoid performance issues. The user highlights the inefficiencies of running Windows from a USB interface compared to an internal SSD.

PREREQUISITES
  • Understanding of SSD models and compatibility, specifically for Lenovo Thinkpad X1 Carbon 5th Gen.
  • Familiarity with Windows 10 recovery options and troubleshooting techniques.
  • Knowledge of cloning software and the importance of SSD-aware cloning processes.
  • Basic understanding of disk partitioning and data recovery methods.
NEXT STEPS
  • Research compatible SSD options for Lenovo Thinkpad X1 Carbon 5th Gen on the Crucial Memory website.
  • Learn about SSD-aware cloning software and its significance for data transfer.
  • Explore troubleshooting methods for BSOD and boot loop issues in Windows 10.
  • Investigate performance benchmarks for alternative SSD models to the SSDPEKKF512G7L.
USEFUL FOR

This discussion is beneficial for Lenovo Thinkpad users, IT professionals, and anyone involved in troubleshooting Windows 10 issues, particularly those related to SSD failures and data recovery strategies.

Leonid92
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TL;DR
SSD crash after Windows 10 update on Lenovo Thinkpad X1 Carbon 5th Gen
Hi all,

I have a laptop Lenovo Thinkpad X1 Carbon 5th Gen (Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz, 8 GB RAM). It was bought with Windows 10 OS installed on SSD 512 GB (model of the disk is SSDPEKKF512G7L). Since the 1st running, the laptop was constantly heating and fan made much noise. Windows updates were switched on constantly, I didn't change anything in Windows settings. One day, over 1 year, there was Windows update again. The update was installed automatically when turning off the laptop. Next day, I turned on the laptop, locked my profile on Windows, and went to make a cup of tea. Over 5 minutes I returned to the workplace and saw BSOD with registry error. This happened in February 2019. BSOD said that the computer will be rebooted automatically. And the computer rebooted constantly, in infinite loop. I tried to run system recovery, tried to turn off the computer while holding down the power button, repeated this shutdown 3 times to enter the Windows recovery environment - it didn't work. I couldn’t get into safe mode too. At that time, I had no opportunity to buy new SSD, and thus I bought external hard drive, installed Windows 10 on that hard drive and did all the following procedures from the hard drive. I tried to use diskpart utility to clear disk attributes - an error occures. EaseUS Partition Master also didn't help (I have run it to delete partitions). chkdsk utility couldn't test the disk. There is no possibility to write data to the disk, to delete data and to format the disk. The disk is protected from writing as the utilities say. The only possibility is to copy data from the SSD to another storage device. All data were intact. I copied all data from the SSD to the external hard drive. Since February 2019, I have been using the laptop with the external hard drive. It is very inconvenient - 1) Windows system works very slowly (it takes about 5 minutes to boot completely); 2) there is a risk to hurt USB cable, and then the system will be crashed; 3) when going somewhere, I need to take the external HDD, apart from the laptop itself. Finally, I decided to buy new SSD. But I have doubt about choosing SSD. The model SSDPEKKF512G7L is absent at market now, as I see from searching results on the Internet (https://ark.intel.com/content/www/u...eries-512gb-m-2-80mm-pcie-3-0-x4-3d1-tlc.html).
I also found the site where different tests were run for SSD: https://ssd.userbenchmark.com/SpeedTest/289714/INTEL-SSDPEKKF512G7H
What SSD could you recommend for Lenovo Thinkpad X1 Carbon 5th Gen?
Did anybody face the problem described?
 
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If they have one available, the Crucial Memory website can tell you which ones will work with your machine. I haven't purchased any SSD from them, but I've been happy with the RAM I've gotten for a few computers over the years.
 
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The USB interface is very slow in comparision to an internal dedicated interface on the motherboard. It will never be quick running a system off a USB disk. You need a new internal disk. If you are going to buy a new SSD and try and clone the data to it makes sure your cloning software is SSD aware, data has to be stored in a certain way on SSD's and your cloning software needs to be familiar with that, you cannot just do a direct sector by sector copy from a spinny disk to a SSD without serious performance issues.

I can recommend Crucial as a supplies that Scott has mentioned.
 
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