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Pleonasm said:That doesn't take into account that there is probably some amount of maximum amount of charges possible before the battery/phone/ breaks down
I think you are trying to take those statements too literally and expecting more precision than is possible.
Cycles are a factor in life, so is state of charge, so is temperature, there may be other factors. Then, holding all those factors constant, there will be a random distribution of actual lifetimes. The random variance may be larger than the named factors.
In the case of Apple, it sounds like they threw a number out there for lifetime in cycles without mentioning other factors. Then some non-technical person pressed with customer questions about what defines a cycle just made up a bunch of words to make the question go away. IMO, one should take all those things with a grain of salt.