Why is my CD drive unable to read certain discs?

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SUMMARY

The discussion centers on a user experiencing issues with their CD/DVD-RW drive, specifically receiving an "Access denied - incorrect function" error when attempting to read CDs burned on a different computer using Nero 8. The user resolved the initial error by enabling recording on the drive through the properties menu but still faced issues with Windows Explorer indicating the disk is empty. The problem may be linked to the removal of the "Express Burn" software, and testing with an external CD drive is suggested to determine if the issue lies with the CD or the drive itself.

PREREQUISITES
  • Understanding of CD/DVD-RW drive functionality
  • Familiarity with Windows XP operating system
  • Knowledge of Nero 8 burning software
  • Basic troubleshooting skills for hardware and software conflicts
NEXT STEPS
  • Investigate compatibility issues between different CD burning software
  • Learn how to troubleshoot CD/DVD drive errors in Windows XP
  • Explore the impact of software removal on hardware functionality
  • Research external CD drive testing procedures
USEFUL FOR

This discussion is beneficial for users facing CD/DVD drive reading issues, IT support professionals troubleshooting hardware conflicts, and anyone interested in understanding the implications of software changes on hardware performance.

daniel_i_l
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Hi, today I tried to open a cd with my cd/dvd - rw drive and I got the error:
"Access denied - incorrect function"
I know it's not a hardware problem because I can read and write to dvd's and cd's that I burn with my computer - I only have a problem with cd's burned on a different computer (using nero 8 by the way).
After looking around the web I found that it might help if I right-click on the D drive (the cd/dvd drive) and go to properties->recording and check "enable recording on this drive".
I did that and now I don't get the error but windows explorer tells me the disk is empty!
I tried to think of any changed I made to the computer before this happened and remembered that I'd cleaned out some old programs including "express burn". Could that have caused the problem? If so, how can I fix it? What else could be causing this?
(the computer is a R50e ibm laptop running windows xp)
Thanks.
 
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My cd drive sometimes can't read DVD that burn from the downloaded movie. Try the external cd drive and test that cd, if error still appears, it means there's something wrong with the cd. If not, obviously it's your driver.
 
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