Why Is My Computer's Audio Fine for CDs but Not for Online or Stored Files?

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Discussion Overview

The discussion revolves around a user's audio issue on their computer, where sound is fine for CDs but significantly quieter for online content and stored files. The scope includes troubleshooting audio settings and potential hardware issues.

Discussion Character

  • Technical explanation
  • Debate/contested
  • Exploratory

Main Points Raised

  • One participant asks about the operating system, noting that Windows Vista allows separate volume settings for each program.
  • Another participant mentions that the basic volume control in Windows has distinct controls for WAV, CD, and master audio levels, suggesting the user check these settings.
  • A participant suggests running Microsoft DirectX sound tests as a potential troubleshooting step.
  • One user describes adjusting the balance settings, which temporarily resolved the issue but expressed concern that it might recur.
  • Another participant proposes that if external speakers are used, moving the connector might help, as a mono signal could cancel out if the common ground is faulty.
  • A later reply questions whether the sound issue could be related to the sound card or motherboard, asking if the user is on a laptop or desktop.

Areas of Agreement / Disagreement

Participants present various troubleshooting suggestions, but there is no consensus on the root cause of the audio problem or a definitive solution. Multiple competing views on potential fixes remain unresolved.

Contextual Notes

Participants have not fully explored all audio settings or hardware configurations, and there may be assumptions about the user's setup that are not clarified.

Evo
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Can anyone help me with a weird problem I am having on my computer?

When I play a CD or DVD in my computer the sound is fine. When I try to listen to something on a website like youtube or even a file already on my hard drive, I can barely hear it.

I have already checked all of the volume settings and that doesn't change anything.

Suggestions?
 
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Which OS are you using?
I know e.g. in Windows Vista you can set the volume for each program separately.
 
The basic volume control in Windows has separate controls for WAV, CD and the master audio levels. Make sure you open that up instead of the volume control with the single slider.
 
CompuChip said:
Which OS are you using?
I know e.g. in Windows Vista you can set the volume for each program separately.
Windows XP

FredGarvin said:
The basic volume control in Windows has separate controls for WAV, CD and the master audio levels. Make sure you open that up instead of the volume control with the single slider.
I did and palyed with all the settings, no change.

Don't tell me I'm going to have to hire the Nerd Herd.
 
The only thing I would think it would is that the "wav" was not turned up- But you say it's not the case... Have you tried running the microsoft DirectX sound tests? That may be helpful, let's hope- go to run then type dxdiag- I hope it helps ya!
 
Evo said:
Windows XP

I did and palyed with all the settings, no change.

Don't tell me I'm going to have to hire the Nerd Herd.
I knew that one was too easy.
 
I was so angry, that I went back into the control panel and on the volume tab, I slid the balance over to one side and both speakers came on full blast. :bugeye: It doesn't matter which side I place the balance, they both work equally, but if I place the balance in the middle, you can barely make out a sound.

Thanks for the suggestions, since this fixed itself the other day. It may go out again.
 
Last edited:
If you have external speakers plugged in, then try the moving the connector.
A mono signal can cancel out when balanced if the common ground is bad.
Stereo won't be affected to the same degree.
 
Evo said:
I was so angry, that I went back into the control panel and on the volume tab, I slid the balance over to one side and both speakers came on full blast. :bugeye: It doesn't matter which side I place the balance, they both work equally, but if I place the balance in the middle, you can barely make out a sound.

Thanks for the suggestions, since this fixed itself the other day. It may go out again.
Do you have a sound card, or is this off the motherboard? It could be that the component on the motherboard is going.

Are you using laptop or desktop?
 

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