Chat Room Moderation: Inadequate or Joke?

  • Thread starter Thread starter Jimmy Snyder
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Chat room moderation has come under scrutiny due to instances of members being jokingly banned for minor infractions while more serious homophobic and misogynistic comments go unaddressed. One user expressed frustration over the lack of moderation, stating they would refrain from participating until the issue is resolved. The moderator acknowledged the concerns but claimed to be unaware of the offensive comments and encouraged users to report troubling behavior directly. There is a call for better communication between users and mentors to ensure a more enjoyable chat environment. The discussion highlights the need for effective moderation to maintain a respectful community.
Jimmy Snyder
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In the past, I have seen people kicked out of the chat room as a joke for such infractions as merely disagreeing with the moderator, or in my case, for failing to change the color of my text at the same time as others had done so. I am not complaining about such behavior because, as I said, it was done as a joke. However, in the past two weeks I have seen homophobic, mysogynist, and downright crude posts pass without comment, let alone ejection. These posts would not pass muster in GD. Much as I enjoy the Sunday and holiday chats, I will not be joining them until someone tells me that this problem is being addressed.
 
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Hello Jimmy,

I am genuinly surprised by this post. I honestly don't know which homophobic or mysogynist comments you are talking about. I do know about the regular "banning" of members. I guess I went a little too far there. But it was meant as a joke. Now that I know you are troubled by it, I won't do this again.

I invite you to come back in chat and point out which comments you think are troubling. My goal is to make chat something that all members can enjoy. I never really heard any complaints (up to now), so I figured that everybody enjoyed it. If you don't enjoy chat, then I will really take your comments seriously. I promise that I will address the problem. But then people need to contact a mentor in chat and tell them what things are troubling. If nobody contacts us, then we think that everything is ok.
 
Actually there are moments when none of the Mentors is observing the chat, and such things can went unnoticed then. Feel free to contact me by PM ASAP - I have access to chat logs and while they are not hold indefinitely, at least for few hours I can check them - and warn or infract the villain.
 
micromass said:
Hello Jimmy,

I am genuinly surprised by this post. I honestly don't know which homophobic or mysogynist comments you are talking about. I do know about the regular "banning" of members. I guess I went a little too far there. But it was meant as a joke. Now that I know you are troubled by it, I won't do this again.

I invite you to come back in chat and point out which comments you think are troubling. My goal is to make chat something that all members can enjoy. I never really heard any complaints (up to now), so I figured that everybody enjoyed it. If you don't enjoy chat, then I will really take your comments seriously. I promise that I will address the problem. But then people need to contact a mentor in chat and tell them what things are troubling. If nobody contacts us, then we think that everything is ok.
Last week I asked if there was a mentor on board and was told it was you. That was immediately after a particularly offensive post. Today after another offensive post, I posted that the monitoring on chat was poor and was answered with an offensive post stating that Sunday was for that very purpose.
 
Borek said:
I have access to chat logs and while they are not hold indefinitely, at least for few hours I can check them - and warn or infract the villain.
Check the last 20 minutes or so today.
 
Jimmy Snyder said:
Last week I asked if there was a mentor on board and was told it was you. That was immediately after a particularly offensive post. Today after another offensive post, I posted that the monitoring on chat was poor and was answered with an offensive post stating that Sunday was for that very purpose.

I do remember that jimmy. I just don't recall anything offensive. I honestly don't. Maybe I don't consider many things offensive.

Please come back in chat. If you feel like something offensive is being said, then please contact me with a PM. I promise that I will handle things! If things are posted in the main chat, then I assume that it is not very serious (although that is wrong of me).

I really feel very troubled by the fact that you don't enjoy chat. It honestly thought that everybody did enjoy it. So please come back and we'll see if we can make it work!
 
I should have added that last week I wrote "I ban (name deleted)" just after the offensive remark. Of course, I have no authority to ban, but I meant it as a flag for anyone who might have been moderating. Later there was more and that's when I asked for a mentor. When I found out that there was already a mentor on board, I cut out.
 
I'm going back in.
 
Jimmy Snyder said:
Check the last 20 minutes or so today.

I see what you mean. I promise that it won't happen again.
 
  • #10
Jimmy Snyder said:
I should have added that last week I wrote "I ban (name deleted)" just after the offensive remark. Of course, I have no authority to ban, but I meant it as a flag for anyone who might have been moderating. Later there was more and that's when I asked for a mentor. When I found out that there was already a mentor on board, I cut out.

I do admit that I have my flaws, jimmy. But it would really be better to just send a private message to a mentor, and not just type it in public.
 

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