Credit Cards - what exactly happens when you use your credit card in a shop

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Discussion Overview

The discussion revolves around the mechanisms and implications of using credit cards in retail environments, including privacy concerns, data collection, and the relationship between credit card companies and banks. Participants explore how credit card transactions are processed and the potential for data usage by various entities.

Discussion Character

  • Exploratory
  • Debate/contested
  • Technical explanation

Main Points Raised

  • Some participants inquire about the technical aspects of credit card usage and data collection, seeking resources for a presentation.
  • One participant suggests that credit cards are protected by privacy laws, which may limit third-party access to purchase data, contrasting this with discount cards that lack such protections.
  • Another participant notes that while discount cards allow stores to track buying habits, the general public does not have access to the data collected through department store credit cards.
  • A participant with experience in the credit card industry mentions that credit card companies are bound by strict banking laws and that banks hold most consumer information, raising questions about competition and data ownership.
  • Concerns are raised about the potential misuse of purchase data by welfare agencies in assessing individual responsibility in health-related cases.
  • Anecdotal evidence is presented regarding a legal case where loyalty card data was used in a lawsuit, highlighting the implications of data collection practices.

Areas of Agreement / Disagreement

Participants express differing views on the privacy protections associated with credit cards versus discount cards, and there is no consensus on the extent of data access by various entities. The discussion remains unresolved regarding the implications of data usage and the legal frameworks governing it.

Contextual Notes

Participants acknowledge limitations in available information due to strict banking laws and the complexity of data ownership among credit card companies and banks. There are also unresolved questions about the ethical implications of data usage in specific scenarios.

JPC
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Hey

I have to make a small presentation on how credit cards are part of a system that enables to file you (like see what your tastes with what you buy, ect).

So, anyone know any good websites or can give me any information on the technical parts ?

Like how services or organization , can find information about you (from your credit card) ?
Like what exactly happens when you use your credit card in a shop, or on internet ?
ect ect
 
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I believe credit cards are protected by privacy laws that prevent third parties from looking at your purchases and targeting you with ads.

"Discount cards," on the other hand, like those used in most grocery stores, have no such legal protection (in fact, the agreement you sign permits them to do anything they wish with the data).

- Warren
 
chroot said:
"Discount cards," on the other hand, like those used in most grocery stores, have no such legal protection (in fact, the agreement you sign permits them to do anything they wish with the data).

I was thinking the same thing about department store credit cards.
 
That's probably also true, Greg. However, that's an agreement you make with that one specific store, because your transactions go through it's computers. The general public doesn't have access to that data.

- Warren
 
chroot said:
"Discount cards," on the other hand, like those used in most grocery stores, have no such legal protection (in fact, the agreement you sign permits them to do anything they wish with the data).

- Warren

Indeed, that's the whole point of those discount cards. Since anyone and everyone can get one, and there's no fee to get them, it would have been cheaper for the store to just put stuff on sale without spending so much money on printing cards...if they weren't using the data to track people's buying habits to better tailor their advertising.
 
russ_watters said:
Well, they also encourage repeat customers.

Needing to buy groceries does that. :biggrin: It might have worked that way when they first came out, but when every store has a card, and everyone has a keychain full of them, I don't think it's particularly effective at that anymore.
 
Hey, and can welfare agencies use them ?

like if someone who had a heart problem had a heart attack, and the angency sees that that person has purshased 20L of beer in one week, and so decides not to pay because that person acted irresponsibly
 
  • #10
JPC said:
Hey

I have to make a small presentation on how credit cards are part of a system that enables to file you (like see what your tastes with what you buy, ect).

So, anyone know any good websites or can give me any information on the technical parts ?

Like how services or organization , can find information about you (from your credit card) ?
Like what exactly happens when you use your credit card in a shop, or on internet ?
ect ect
I was a network consultant at one of the two big Credit Card companies for a while. You won't find this information easily because Credit Card companies are tied by strict banking laws. It Doesnt matter if its a "branded" credit card or not. Visa, MasterCard Amex ,etc actually only sell a connectivity and consolidation service. The Banks hold most of the information on you. The Banks actually own the Credit Card companies as well, which prompted MasterCard to go Public (only a proportion of its shares) as they are all treading on legal issues with regards to colluding. (How can competing banks own both the largest credit card companies and expect fair competition). So to increase consumer confidence in the brand they went public and opened their financial records.
 
  • #11
JPC said:
like if someone who had a heart problem had a heart attack, and the angency sees that that person has purshased 20L of beer in one week, and so decides not to pay because that person acted irresponsibly

There was a case when i lived in the US, a customer at a big name store slipped in the store and was suing them for $<very large amount> from their loyalty card system they found he had bought a large amount of alcohol and threatened to use that in court if he sued.
His lawyers "took the store to the ****ing cleaners" (to use a legal phrase) for threatening this.
 

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