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Science Education and Careers
STEM Career Guidance
Interview soon at local phone company this week
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[QUOTE="berkeman, post: 5997729, member: 8921"] Congrats! I hope it goes well. My wife has worked in similar positions for a long time (on-phone customer support). What kinds of skills have they said they want in this position (beyond the obvious need for good technical knowledge)? For instance, is there a minimum typing speed requirement? Will they be giving you a typing test? How long is the training class, and how long is the probationary period? If it's like my wife's current position, the training went on for several weeks, and you were not allowed to miss or be late to a single class. [/QUOTE]
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Interview soon at local phone company this week
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