Laptop touchpad gone squirrelly

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Discussion Overview

The discussion centers around issues with the touchpad of an ASUS X751 laptop, specifically describing erratic pointer behavior. Participants explore potential causes, troubleshooting steps, and repair options, focusing on hardware and software aspects.

Discussion Character

  • Technical explanation
  • Debate/contested
  • Experimental/applied

Main Points Raised

  • One participant describes the touchpad behavior as if it has a "virtual magnet," causing the pointer to behave erratically, particularly when trying to position it accurately.
  • Another participant suggests that turning off the machine completely and restarting may resolve disturbances, indicating a potential software or temporary glitch.
  • A different participant proposes that if the problem persists with an external USB mouse, it may indicate malware, framing this as a "feature" of certain malware.
  • There is a recommendation for a certified ASUS technician to perform repairs if the issue is confirmed to be with the touchpad.
  • A participant notes that after a reboot and cleaning, the touchpad seems to behave better, but expresses uncertainty about the long-term resolution of the issue.

Areas of Agreement / Disagreement

Participants do not reach a consensus on the cause of the touchpad issue, with multiple competing views on potential solutions and the effectiveness of troubleshooting steps. The discussion remains unresolved regarding the underlying problem.

Contextual Notes

Some participants mention cleaning and rebooting as potential fixes, but the effectiveness of these actions is uncertain and may vary over time. There is also a lack of clarity on whether the issue is hardware-related or influenced by software factors.

DaveC426913
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I've been using my ASUS X751 for several years and the touchpad it has recently become squirrelly.

It's as if the spot where I want the pointer to be (which can be anywhere on the screen) has a virtual magnet, and the pointer itself has a magnet of the same polarity. The pointer is happy to go anywhere except the very spot where I want it to go, no matter how carefully I tweak it. It'll go slow, slow, slow, until I am within a dozen pixels, then FAST to the other side, then slow slow.

I know this typically occurs if there is dust or detritus on the touchpad, and the sensor gets confused, but I wipe it down every time to be sure there's nothing interfering.

I am pretty certain that this is not a driver issue (and I've checked that I've got the latest); it is surely a hardware wear & tear issue.

It does not occur with mouses or graphics tablet.

Is there anything I can do to obviate this? I'm not sure the touchpad will come off from the outside (like keys can) and I doubt I could get at it from the back, since it'll be buried under other components.
 
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Many disturbancies disappear completely by turning off the machine completely.
Wait ten seconds and restart. Maybe it helps.
 
DaveC426913 said:
It's as if the spot where I want the pointer to be (which can be anywhere on the screen) has a virtual magnet, and the pointer itself has a magnet of the same polarity. The pointer is happy to go anywhere except the very spot where I want it to go, no matter how carefully I tweak it. It'll go slow, slow, slow, until I am within a dozen pixels, then FAST to the other side, then slow slow.
The first troubleshooting step is to plug in a USB mouse to confirm the problem is the touchpad. If the problem occurs with another mouse, unfortunately you have malware, as this is a "feature" of some.
If the issue is indeed the touchpad, I definitely recommend having a certified ASUS tech peform the repair.
 
efdee said:
Many disturbancies disappear completely by turning off the machine completely.
Wait ten seconds and restart. Maybe it helps.
Well, it may have been the reboot, or it may have been the thorough alcohol wipe down I gave the touchdown to while waiting for it to boot up again, but it seems to be behaving for now. It does seem to come and go, so we'll see how long it stays in remission.
 
Well, it hasn't gone away, though it's behaving itself at least a little better.
 

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