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Science Education and Careers
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Need help getting back into a helpdesk position
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[QUOTE="pi-r8, post: 6000319, member: 26622"] I've never worked in a helpdesk position, but from what I've seen the most common way to start is through an internship (which are usually paid, although not much). Sometimes they have rules about only hiring recent/current students for internships though, so you might have to take at least one more class to become eligible. Also, certifications seem important there (very different from my world of software development, where no one cares). You can probably self-study for those, but you'll have to pay to take the certification tests. Edit- can I assume from your username that you're the most knowledgeable about macs? That's a good start, but might be the hardest way to get Help Desk positions. They probably have a lot more need for people to work on Linux or Windows systems. [/QUOTE]
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Need help getting back into a helpdesk position
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