Solve Antivirus Problem - Norton Corporate Ed 7.6 on Win 98

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Discussion Overview

The discussion revolves around issues related to Norton AntiVirus Corporate Edition 7.6 on Windows 98, specifically focusing on problems with the update feature and the software's behavior upon startup. Participants explore potential reasons for the software indicating it is already running and not allowing updates.

Discussion Character

  • Technical explanation, Debate/contested, Problem-solving

Main Points Raised

  • One participant reports that Norton AntiVirus indicates it is already running when attempting to get updates, despite not having initiated any updates manually.
  • Another participant suggests that Norton may enable an auto-update option that runs at startup, which could explain the behavior observed.
  • A different participant notes that their other computer does not exhibit the same behavior, raising questions about how to determine if the antivirus is up to date.
  • One participant mentions that the software provides the date of the virus definitions during scans, which could help assess the update status.
  • Another participant expresses confusion over why the auto-update feature behaves differently on different computers, sharing their usual practice of manually checking for updates before scanning.
  • A suggestion is made to disable the Auto Update feature and restart the computer to see if that resolves the issue.

Areas of Agreement / Disagreement

Participants do not reach a consensus on the cause of the issue, and multiple competing views regarding the software's behavior and update processes remain unresolved.

Contextual Notes

Participants mention varying behaviors of the software on different computers, indicating potential differences in configurations or settings that are not fully explored.

Who May Find This Useful

Users experiencing similar issues with Norton AntiVirus on older operating systems, particularly Windows 98, may find the discussion relevant.

z4955
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I just installed Norton AntiVirus Corporate Edition 7.6 on win 98, but when I go to get the updates, it says it's already running. Can anybody help me with this problem? Why is it already running when I haven't done anything yet... and it won't get the updates. It scans ok, but no updates. Help!
 
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I think when norton starts it enables auto update option which allways loads at startup .
 
it doesn't do that in my other computer and it never stops running. how do I know if it's up to date?
 
When it scans, it tells you the date of the virus defintions.
 
why would norton antivirus automatically run updates in one computer and not the other? I have always opened norton and clicked on get updates and downloaded them before scanning. the other computer says it is already running live update and it never stops running.
 
Try disabeling the Auto Update feature, and then restart your computer and try.
Just an idea. :smile:
 

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