Trouble opening a .tif file....

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Discussion Overview

The discussion revolves around a user experiencing difficulties opening a .tif file after a computer crash while using Autodesk Sketchbook Pro. Participants explore potential causes of the issue, such as file corruption, and suggest various recovery methods and tools. The context includes technical troubleshooting and recovery strategies for digital art files.

Discussion Character

  • Technical explanation
  • Exploratory
  • Debate/contested

Main Points Raised

  • Some participants suggest that the file is likely corrupted due to the crash, which may prevent it from being opened.
  • There are recommendations to check the file size to determine if any data remains; a file size of 0 bytes or very small sizes may indicate total data loss.
  • Some participants mention the possibility of recovering the file using various recovery tools or methods, including checking for autosave features or previous versions.
  • Others propose trying different image editing software that might be able to open the corrupted file or convert it to another format, although this may result in loss of layers.
  • Specific software options are provided, including Graphics Converter Pro and GraphicConverter, for potential file recovery or conversion.
  • Some participants express skepticism about the chances of recovery, with one user indicating acceptance of the potential loss of the file.

Areas of Agreement / Disagreement

Participants generally agree that the file is likely corrupted, but there is no consensus on the effectiveness of the proposed recovery methods. Multiple competing views on the best approach to recover the file remain present.

Contextual Notes

Limitations include the lack of autosave in Sketchbook Pro, the urgency of the user's deadline, and the uncertainty surrounding the effectiveness of various recovery techniques.

Who May Find This Useful

This discussion may be useful for users experiencing similar issues with file corruption in digital art software, as well as those seeking recovery methods for .tif files.

ProfuselyQuarky
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Hello PF! Last night I was working on something use Autodesk Sketchbook Pro. Since I use layers, I save WIPs using a .tif extension, as this is what Sketchbook supports. Short story shorter, the computer crashed. As of now, the file is still in the location where it was saved, yet it cannot be opened. When I try to open it, a popup window appears saying that Sketchbook can’t open the file because it’s not a valid image, its format or its size is not supported, or I may not have read permission for it. I can’t open the file with Photoshop or even view it with Windows Photo Viewer, either.

The thing I was working on is due on Thursday, so I need to know if the file can be fixed (and how...?). Otherwise, I’m going to have to start over and most likely change it entirely to account for time (ouch).

Thanks, PQ
 
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Sounds like it got corrupted. There are some recovery tips around the web. Here is one
https://www.techwalla.com/articles/how-to-repair-a-tiff-file
 
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Also check the file size to see if there's content in it. Many times when a file is corrupt its because the editing program was trying to write data to it during the crash. If the file has 0 bytes or a characteristically small number for tiff files like 50 or 100 bytes (ie <1K) then you've probably lost everything in it and recovery may not work (but you can always hope).

So I imagine you don't have a backup anywhere but if you've emailed it to anyone then you could get a version back from your email.
 
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Hey quarky, I agree w/ the others that it sounds exactly like a file corruption but some programs do an autosave of your work so there may be a recoverable copy around if the one you see isn't recoverable.
 
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jedishrfu said:
Also check the file size to see if there's content in it. Many times when a file is corrupt its because the editing program was trying to write data to it during the crash. If the file has 0 bytes or a characteristically small number for tiff files like 50 or 100 bytes (ie <1K) then you've probably lost everything in it and recovery may not work (but you can always hope).
Thanks, luckily the file size reads 2.73 MB, so I guess not everything is lost. I'm just waiting for Sketchbook to finish updating and then I'll try recovery.
jedishrfu said:
So I imagine you don't have a backup anywhere but if you've emailed it to anyone then you could get a version back from your email.
Stupid me for not having a backup anywhere. I did, in fact, email a basic draft to someone, but at this point I don't have any time to make use of it.
 
phinds said:
Hey quarky, I agree w/ the others that it sounds exactly like a file corruption but some programs do an autosave of your work so there may be a recoverable copy around if the one you see isn't recoverable.
Hey, phinds, unfortunately Sketchbook does not autosave. It's a very basic program. Currently regretting not using Photoshop for this instead...
 
ProfuselyQuarky said:
Hey, phinds, unfortunately Sketchbook does not autosave. It's a very basic program. Currently regretting not using Photoshop for this instead...
Ah, bummer.
 
Okay, I'm guessing that I'm never going to get this file back? :cry:
tumblr_oi31rkWqrN1vf8td0o1_500.png
 
ProfuselyQuarky said:
Okay, I'm guessing that I'm never going to get this file back? :cry:
Sure you are, you just have to completely recreate it :frown:
 
  • #10
phinds said:
Sure you are, you just have to completely recreate it :frown:
Ughhh, this sucks so bad.

Thanks a lot anyways, guys! I appreciate your time immensely. :smile:
 
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  • #11
Greg Bernhardt said:
Sounds like it got corrupted. There are some recovery tips around the web. Here is one
https://www.techwalla.com/articles/how-to-repair-a-tiff-file
I've never used these trial programs, but have made some pretty sweet saves with the open-source tool TestDisk, which can help locate temp copies of the original file if it is indeed corrupt. I also suggest checking your Windows File History/Previous Versions.
 
  • #12
With some luck you might be able to open the file and be able to view some of the original image, but the image may have lost it's editing/layers. Best bet is to try other image editing software, some may overlook this error and display any remaining data...! Also you could try converting the file from .tif to .psd, .jpg, .gif..some options you will lose layer editing but with the original image as a reference at least you will have your original piece to work from...!
 
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  • #13
axiom said:
With some luck you might be able to open the file and be able to view some of the original image, but the image may have lost it's editing/layers. Best bet is to try other image editing software, some may overlook this error and display any remaining data...! Also you could try converting the file from .tif to .psd, .jpg, .gif..some options you will lose layer editing but with the original image as a reference at least you will have your original piece to work from...!
I already tried opening it up with Photoshop CC, but no dice. Not sure how to properly change the file extension without opening up the image somewhere, either.

But, hey, thanks :) I'm just going to accept the everything's gone for good.
 
  • #14
Using either

For PC - Graphics Converter Pro - http://www.iconcool.com/graphics-converter.htm
For Mac - GraphicConverter - https://www.lemkesoft.de/en/products/graphicconverter/

Open your image file and if your lucky, it will and then either save as in original file format or save/export in a format of your choice. GraphicConverter is pretty good and I've used a few times, conversion, tricky to open files [damaged resources]. Graphics Converter Pro [not used] looks similar and should llow you to do the same..!
 
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  • #15
axiom said:
Using either

For PC - Graphics Converter Pro - http://www.iconcool.com/graphics-converter.htm
For Mac - GraphicConverter - https://www.lemkesoft.de/en/products/graphicconverter/

Open your image file and if your lucky, it will and then either save as in original file format or save/export in a format of your choice. GraphicConverter is pretty good and I've used a few times, conversion, tricky to open files [damaged resources]. Graphics Converter Pro [not used] looks similar and should llow you to do the same..!
Thanks, mate, I'll look into this for next time. :smile:
 
  • #16
ProfuselyQuarky said:
Thanks, mate, I'll look into this for next time. :smile:
There shouldn't be a next time, USB drives are cheap. :)
 
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  • #17
I use the basic free version. You may be able to open the files using software from http://www.libtiff.org/, not that doing it now will help since your deadline is tomorrow...
 
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  • #18
Fervent Freyja said:
I use the basic free version. You may be able to open the files using software from http://www.libtiff.org/, not that doing it now will help since your deadline is tomorrow...
Haha, thanks anyways :D
 
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