Understanding Malwarebytes: How to Prevent Files from Being Quarantined

[mech-eng]

Hi. I try to understand the use of Malwarebytes. How can I prevent Malwarebytes from putting some of files to its quarentine?

And what does "AV replacement" mean in the link?

https://www.malwarebytes.com/support/guides/mbam/

Thank you.

 

[StevieTNZ]

Hi. I try to understand the use of Malwarebytes. How can I prevent Malwarebytes from putting some of files to its quarentine?

And what does "AV replacement" mean in the link?

https://www.malwarebytes.com/support/guides/mbam/

Thank you.

AV = Anti-virus. It purports to be an all-in-one security solution, so there is no need to have AVG, McAfee, GData etc in addition to MalwareBytes.

 

[mech-eng]

AV = Anti-virus. It purports to be an all-in-one security solution, so there is no need to have AVG, McAfee, GData etc in addition to MalwareBytes.

Does this implies that Malwarebytes is better than them?

How can I prevent Malwarebytes from stopping some of my exe files to be installed?

Thank you.

 

[StevieTNZ]

Does this implies that Malwarebytes is better than them?

How can I prevent Malwarebytes from stopping some of my exe files to be installed?

Thank you.

It is their claim that you don't need additional security software, only MalwareBytes (though I believe you wouldn't get away with just using the free version).

What .exe's is the program blocking you from installing? If it is doing so, they must be suspicious and could cause issues with your computer.

 

[mech-eng]

But I rely on my program. So how can I exlude it?

Thank you.

 

[StevieTNZ]

Perhaps @Greg Bernhardt can help, as I don't use MalwareBytes at the moment.

 

[Greg Bernhardt]

But I rely on my program. So how can I exlude it?

Unless your program is malware, you needn't worry.

 

[mech-eng]

Yes, it is not malware and how can I recognize it as a non-malware to the malwarebytes?

Thank you.

 

[Greg Bernhardt]

Yes, it is not malware and how can I recognize it as a non-malware to the malwarebytes?

You don't need to. Unless your program is in it's malware database it won't be flagged.

 

[mech-eng]

You don't need to. Unless your program is in it's malware database it won't be flagged.

But I would like to try it. Malwarebytes has an exclude section. I add the program there but it didn't worked.

Thank you.

 

[Greg Bernhardt]

But I would like to try it. Malwarebytes has an exclude section. I add the program there but it didn't worked.

Thank you.

You only need to use the exclude section if your program you know is clean is flagged.

 

[mech-eng]

Is there any sleeping mode for this program?

The path is C:\Temp\is-Levels.tmp

But I checked for the path there isn't any in the Temp folder in C:

Thank you.

 

[Buffu]

Is there any sleeping mode for this program?

The path is C:\Temp\is-Levels.tmp

But I checked for the path there isn't any in the Temp folder in C:

Thank you.

You can close malwarebytes from running in background.

 

[StevieTNZ]

If you can't install the .exe without MalwareBytes flagging it, or you placing the program in an 'exclude list', then its likely malware. What program are you trying to install? If its a cracked version of some paid software, we can't provide you with help installing it.

 

[mech-eng]

If you can't install the .exe without MalwareBytes flagging it, or you placing the program in an 'exclude list', then its likely malware. What program are you trying to install? If its a cracked version of some paid software, we can't provide you with help installing it.

No, it was a torrent client for some vids, mediaget. But I give up trying it.

Thank you.

 

[phinds]

Unless your program is malware, you needn't worry.

Not true at all, if by "worry" you mean "worry about the $%^#@$ anti-virus program disallowing your program". I have several executable that are my own code and Norton INSISTS that they are dangerous, which I know for sure they are not. Fortunately Norton has a fairly easy exception setup, but you have to catch it right when it disallows the program. EVERY time I get a new computer or have to reinstall Norton, I have to go through it again.

Norton deletes the EXE and if I don't catch it at the right time, I have to recompile and then watch for Norton flag the EXE for deletion. When I catch it, I can tell Norton to put the EXE back AND to create an exception for it.

 

[Vanadium 50]

No, it was a torrent client for some vids

And that couldn't possibly be real malware, right?

 

[mech-eng]

And that couldn't possibly be real malware, right?

But a specified source, publisher is specified.

Thank you.

 

[phinds]

But a specified source, publisher is specified.

Thank you.

And naturally, software by a known publisher could never be infected by malware, right? I admire your optimism but not your grasp on reality.

 

[mech-eng]

And naturally, software by a known publisher could never be infected by malware, right? I admire your optimism but not your grasp on reality.

If an official brand do this, don't they get into a big trouble? And I scanned the exe file before everything seems secure.

Thank you.

 

[phinds]

If an official brand do this, don't they get into a big trouble? And I scanned the exe file before everything seems secure.

Thank you.

You are missing the point. I'm not suggesting that the publisher infected the program, I'm suggesting that it could get infected from other sources. I'm not saying that it HAS been infected, but it certainly could be. Do you think Microsoft distributes Internet Explorer with malware embedded in it? I don't. Do you know that Internet Explorer is a primary gateway for malware to infect your computer?

 

[rkolter]

Mediaget is a valid software package, but it is often redistributed with malware and it flags as malware on several malware/antivirus applications, including MalwareBytes. MalwareBytes will not automatically remove this software unless it is actually infected. It will instead flag it for you to decide to either remove it or not remove it. So, if it is removing the executable, you can be reasonably certain that it's not in your best interests to stop it from removing the executable.