Win 10 bug: "explorer" folder window spontaneously dies

  • #1
DaveC426913
Gold Member
18,858
2,339

Summary:

I have to reopen my folder window almost every time it goes out of focus because it dies and disappears.

Main Question or Discussion Point

This has been going on since I first got this laptop (Acer Aspire 5) with Windoze 10.

I open my Explorer window to look through some files, and if I leave it to go to another app, it spontaneously disappears.
This happens whether I alt-tab to another full screen window or even if I set it up side-by-side so I can see it while I bring another window into focus. It doesn't seem to matter what I do, if the folder window gets blurred, it waits about two seconds then closes.

It shrinks down as it closes - as if it is closing properly - as opposed to simply halting and dying.

I get regular updates from MS so there's no reason why my files should be out of date.
I reboot regularly, so its not a memory issue.

What gives??
 

Answers and Replies

  • #2
DavidSnider
Gold Member
487
131
Are you mapping any network drives?
 
  • #3
33,741
5,432
I open my Explorer window to look through some files, and if I leave it to go to another app, it spontaneously disappears.
Did the Acer come with Win 10 or did you upgrade from an earlier Windows version, such as Win 7, Win 8, or Win 8.1? I don't have a laptop, but I have two desktop computers, one with Win 7 and another with Win 10. I use Windows Explorer constantly, and have never run into the problem you've described. There is definitely something wrong - Win Explorer shouldn't close on its own.
 
  • Like
Likes davenn
  • #4
DavidSnider
Gold Member
487
131
My guess would be there is something amiss with a drive you've mapped and it is crashing when it tries to re-sync. Next time this happens check your event log for errors.
 
  • Like
Likes WWGD
  • #5
DaveC426913
Gold Member
18,858
2,339
Are you mapping any network drives?
No. Standalone unit.

Although now I wonder about my GoFlex Home external backup drive that never worked with this computer....


Did the Acer come with Win 10 or did you upgrade from an earlier Windows version, such as Win 7, Win 8, or Win 8.1?
Came with it - fresh install.


I don't have a laptop, but I have two desktop computers, one with Win 7 and another with Win 10. I use Windows Explorer constantly, and have never run into the problem you've described.
Me too neither. Only this computer.

My guess would be there is something amiss with a drive you've mapped and it is crashing when it tries to re-sync. Next time this happens check your event log for errors.
Now I'm starting to think about this GoFlex drive. It was my backup on my older computer, and I tried to install it here but never got it working. I thought I'd uninstalled but I'll look and see if anything's amiss.

A long shot issue might be SD cards. I transfer photos from my camera a lot. There's never any problem, and this problem doesn't seem to be related in any way - it's just the only thing I do that has anything even remotely to do with mapping drives - cuz Windows does that as soon as you plug an SD card in.

Thanks guys. Putting me onto drive mapping is a real big step in finding a solution.
 
  • #6
Tom.G
Science Advisor
3,306
2,063
Never used W10 but your description suggests a User Configuration Setting that gets Explorer out of the way when you are 'finished' with it.

Ahh! Google to the rescue.
https://community.spiceworks.com/canonical_answer_pages/6554-win-10-windows-close-automatically
It says the Group Policy for mapping drives is set to 'Replace' and changing that to 'Update' fixes the problem.

Another post in the same thread said a few people had Win set in 'Tablet' mode and turning that off fixed their problem.

Cheers,
Tom
 
  • #7
DaveC426913
Gold Member
18,858
2,339
  • #8
davenn
Science Advisor
Gold Member
2019 Award
9,255
7,587
Me too neither. Only this computer.

This has been going on since I first got this laptop (Acer Aspire 5) with Windoze 10.

??? good contradiction 😉
 
  • #9
DaveC426913
Gold Member
18,858
2,339
??? good contradiction 😉
I'm not sure what I said that makes you think that was a contradiction.

I've never experienced this before on any other computer except this one, which has been doing it from day one.
 
  • #10
Tom.G
Science Advisor
3,306
2,063
Alas, I have no gpedit.msc. Apparently I do not have the flavour of windows that allows editing of Group policy.

"The Local Group Policy Editor is only available in the Windows 10 Pro, Enterprise, and Education editions. "
This site at least used to have GPEDIT as part of its utilities, back in the days of Win XP. If you have a CD writer, or know someone who does, its worth a try... and its FREE!

https://www.ultimatebootcd.com/download.html
Cheers,
Tom
 
  • #11
davenn
Science Advisor
Gold Member
2019 Award
9,255
7,587
I'm not sure what I said that makes you think that was a contradiction.

I've never experienced this before on any other computer except this one, which has been doing it from day one.

As I quoted
in you opening post you stated you were using a laptop

in the later post ( that I quoted a bit from) and in response to Mark44 you agreed, that like him, you
didn't have a laptop but hinted at that were using a desktop type of computer 😉

or maybe you were saying that you have a laptop as well as a desktop
and it was only the lappy that was failing ?? just sounded confusing :smile:


Dave
 
  • #12
DaveC426913
Gold Member
18,858
2,339
in the later post ( that I quoted a bit from) and in response to Mark44 you agreed, that like him, you
didn't have a laptop but hinted at that were using a desktop type of computer 😉
I see.
No, the only part I was agreeing with Mark about was "...[other computers]... and have never run into the problem you've described."
 
  • #13
anorlunda
Staff Emeritus
Insights Author
8,646
5,539
Another post in the same thread said a few people had Win set in 'Tablet' mode and turning that off fixed their problem.
I would look into what Tom suggests, tablet mode. The behavior you describe I have never seen in a Windows desktop system. But it may be one of the features of a Windows tablet.
 
  • #14
828
293
Had something similar between a Win'10 x64 update several months ago, and most recent.

I'd be dragging files hither & yon, when Explorer would just close down. Blup !! Nothing broken, nothing lost, relevant folders re-open okay. But, scary...

Since most recent update (*), seems okay again, albeit based on barely a week of usage...
==
*) Sat at ~80% for a lonnnng time, enough to wander off, make and drink a mug of tea. Then at ~90% for almost as long. Gotta wonder, what was it doing ??
 

Related Threads on Win 10 bug: "explorer" folder window spontaneously dies

Replies
2
Views
1K
  • Last Post
Replies
10
Views
2K
  • Last Post
Replies
2
Views
1K
Replies
3
Views
3K
  • Last Post
8
Replies
181
Views
15K
  • Last Post
Replies
5
Views
1K
  • Last Post
7
Replies
152
Views
14K
Replies
105
Views
3K
Replies
4
Views
12K
  • Last Post
Replies
8
Views
2K
Top