A few rescuers were ready, but precious few. On Monday morning, as the storm slammed into the Gulf Coast, Col. Tim Tarchick of the 920th Rescue Wing, Air Force Reserve Command, got on the phone to call every agency he could think of to ask permission to take his three rescue helicopters into the disaster zone as soon as the storm abated. The response was noncommittal. FEMA, the federal agency that is supposed to handle disasters, told Tarchick that it wasn't authorized to task military units. That had to come from the Defense Department. Tarchick wasn't able to cut through the red tape until 4 p.m. Tuesday—more than 24 hours after the storm had passed. His crews plucked hundreds of people off rooftops, but when they delivered them to an assigned landing zone, there was "total chaos. No food, no water, no bathrooms, no nothing." There was "no structure, no organization, no command center," Tarchick told NEWSWEEK.
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What went wrong? Just about everything. How the system failed is a tangled story, but the basic narrative is becoming clearer: hesitancy, bureaucratic rivalries, failures of leadership from city hall to the White House and epically bad luck combined to create a morass. In the early aftermath, fingers pointed in all directions. The president was to blame; no, the looters. No, the bureaucrats. No, the local politicians. It was FEMA's fault—unless it was the Department of Homeland Security's. Or the Pentagon's. Certainly the government failed, and the catastrophe exposed, for all the world to see, raw racial divisions.
Bush's many critics will say that the president was disengaged, on vacation, distracted by Iraq and insensitive to the needs of poor black people. The White House blames the magnitude of the storm itself, patchy information on the ground and a confused chain of command, according to a senior Bush aide who requests anonymity in order to speak freely about internal administration discussions. The truth probably lies somewhere in between. Bush is fighting a war, and he is sometimes slow to react, and he may have been lulled by early reports that New Orleans had been spared the worst of the storm. These are all legitimate excuses. Still, we expect more from a president.
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For years, the Army Corps of Engineers has asked for more money for New Orleans and not received it. The Bush administration, strapped by the war in Iraq and eager to hold down spending and cut taxes, actually reduced funding for bolstering the city's levees.
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On Wednesday night, Mayor Nagin ordered 1,500 policemen—virtually the entire city force—to stop trying to rescue people from attics and rooftops, and to turn instead to stopping the looting.
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Nagin himself had problems of his own. He had opened up the Superdome to thousands of people—but nobody seemed to have had a plan to care for them or to get them out of there. There were promises of buses that never came. Some 500 National Guardsmen showed up to keep order, but the nervous young soldiers waved their weapons about.
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Washington, too, was slow to react to the crisis. The Pentagon, under Defense Secretary Donald Rumsfeld, was reluctant for the military to take a lead role in disaster relief, a job traditionally performed by FEMA and by the National Guard, which is commanded by state governors. President Bush could have "federalized" the National Guard in an instant. That's what his father, President George H.W. Bush, did after the Los Angeles riots in 1992. Back then, the Justice Department sent Robert Mueller, a jut-jawed ex-Marine (who is now FBI director), to take charge, showing, in effect, that the cavalry had arrived. FEMA's current head, Michael Brown, has appeared over his head and even a little clueless in news interviews. He is far from the sort of take-charge presence New York Mayor Rudy Giuliani conveyed after 9/11.
...after Katrina, a strange paralysis set in. For days, Bush's top advisers argued over legal niceties about who was in charge, according to three White House officials who declined to be identified because of the sensitivity of the negotiations.
While Washington debated, the situation in New Orleans and along the Gulf Coast deteriorated. ...Saturday, Bush pledged to return to the region on Monday—and to deploy 7,000 additional active-duty troops under the Pentagon's control. But for many, the help was arriving too late.