- #1
joshmdmd
- 55
- 0
My phone and internet stopped working during two days ago.. to troubleshoot i found that the wires in the box were rusted so i restripped and reconnected them..
After this I got a steady dial tone and the internet was working properly (simultaneously)..
The next morning both the phone and internet were out again. I checked the connection again and got a dial tone and the phone was working with the internet until i hung up the phone. When i hung up the phone and picked it back up I could not get a dial tone but got a busy tone instead.. when i called the phone with a cell it was also busy.
The internet is working fine as long as the phone is not off the hook. (still no dial tone) however when i "reset" the connection, the phone is only good for one use (busy after the internet modem finishes resetting. If the phone is in use as soon as the connection is reset, both internet and phone work simultaneously until the phone is hung up.
Other details
Phone and Internet come through a phone wire..
The internet is DSL and not dial-up.
Cannot receive incoming calls.
Phone company will not fix this as it is past their incoming, and is a problem with the house.
Any ideas on how to fix this?
After this I got a steady dial tone and the internet was working properly (simultaneously)..
The next morning both the phone and internet were out again. I checked the connection again and got a dial tone and the phone was working with the internet until i hung up the phone. When i hung up the phone and picked it back up I could not get a dial tone but got a busy tone instead.. when i called the phone with a cell it was also busy.
The internet is working fine as long as the phone is not off the hook. (still no dial tone) however when i "reset" the connection, the phone is only good for one use (busy after the internet modem finishes resetting. If the phone is in use as soon as the connection is reset, both internet and phone work simultaneously until the phone is hung up.
Other details
Phone and Internet come through a phone wire..
The internet is DSL and not dial-up.
Cannot receive incoming calls.
Phone company will not fix this as it is past their incoming, and is a problem with the house.
Any ideas on how to fix this?