Calculate the Demand for ground support services for an airline

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SUMMARY

The discussion focuses on calculating the demand for ground support services for an airline, specifically analyzing the passenger flow for flights AA 110 and AA 111. Key calculations involve determining total passenger counts and processing times, including unloading and boarding durations. The conversation highlights the ambiguity in the information provided, particularly regarding the assumptions about passenger transportation and the Service Level Standards (SLS) for processing rates. Participants emphasize the need for clear definitions of terms like unloading and the overall timeframe for passenger processing.

PREREQUISITES
  • Understanding of airline passenger flow dynamics
  • Familiarity with Service Level Standards (SLS) in ground support
  • Knowledge of queue theory as it applies to airport operations
  • Basic arithmetic for calculating passenger ratios and processing times
NEXT STEPS
  • Research the impact of Service Level Standards (SLS) on ground support efficiency
  • Explore queue theory applications in airport passenger management
  • Learn about passenger unloading and boarding time metrics
  • Investigate best practices for optimizing ground support services in airlines
USEFUL FOR

Airline operations analysts, ground support service managers, and anyone involved in optimizing passenger processing at airports will benefit from this discussion.

Shan9
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Homework Statement
Calculate the Demand
Relevant Equations
Demand
Image 16.09.23 at 10.50.jpeg

Image 16.09.23 at 10.25.jpeg


I am not sure, If I really understand the Question. This is what I have done so :
Image 16.09.23 at 10.54.jpeg

pax inbound + outbound = total
total/trip no inbound
225/110 = 2,04 -> is the first row
 
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Yeah.
It looks like an odd question with the information given.

For flight AA 110 arriving at 0800 hours, 74 people are on the flight, and are we to assume that all have to get on a bus. I suppose so, since they do not mention taxi, limousine, personal cars. Do they have to wait for the people arriving with the bus for departing flight 111, of which there are 101 people? How long is check in time? Boarding time before departure? Unloading time from an inbound flight? Baggage retrieval?

I guess you have to assume everything happens instantaneously......
 
256bits said:
Yeah.
It looks like an odd question with the information given.

For flight AA 110 arriving at 0800 hours, 74 people are on the flight, and are we to assume that all have to get on a bus. I suppose so, since they do not mention taxi, limousine, personal cars. Do they have to wait for the people arriving with the bus for departing flight 111, of which there are 101 people? How long is check in time? Boarding time before departure? Unloading time from an inbound flight? Baggage retrieval?

I guess you have to assume everything happens instantaneously......
Thanks for your response. They asked to compute the unloading in 30Min. So do I have to compute the total amount of orange?
 
Is unloading what they mean by passengers getting off the flight? or off the bus? or both.

They opening post mentions the SLS for each airline is provided.
I do not see that anywhere.
Since this looks as if it is a queue problem, perhaps the SLS gives the rate of passenger processing for the airline - ie how long it does take to debark after arrival, grab your luggage and stand in line for ground transportation outside the airport building.. Same for departure flights - arrive at the airport by bus, check in with your luggage, and stand in line at the gate.
There has to be a timeframe of customer processing.
 

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