Computer Illiterate: Venting Frustration for Tech-Savvy People

[DaveC426913]

I was never taught how to find Europe on a world map

Europe and maps have been around for several orders of magnitude longer than computers. They pervade not only our daily lives, but our history, our lore, our fairy tales.

As someone who has spent more than a decade in usability, I can tell you that
1] computer-use is waaaay less common knowledge than you think, and
2] unlike the rest of the real world, computers have the ability to break away rapidly and dramatically from usage models that preceded them (affordance: the ability of an object to show how it is to be operated - doorknobs have high affordance. Floppy disks have low affordance.)