Bug Help with Log-In Issues: Contact Greg for Support

[micromass]

Hello,

I received an e-mail from Kevin_Axion stating that he is unable to log-in for a couple of days now. Is this a known problem?? Is there a way so he can contact Greg to see what's going wrong??

I know chat works independently from the forums, so I'll try to get him on the chat. Maybe that works...

 

[Greg Bernhardt]

Hello,

I received an e-mail from Kevin_Axion stating that he is unable to log-in for a couple of days now. Is this a known problem?? Is there a way so he can contact Greg to see what's going wrong??

I know chat works independently from the forums, so I'll try to get him on the chat. Maybe that works...

Have him delete his cookies and retry.

 

[Kevin_Axion]

Have him delete his cookies and retry.

It worked, thanks.

 

[BloodyFrozen]

it worked, thanks.

lol
lol

 

[dlgoff]

This is what helps makes PF such a fantastic place. Helping a family member. You're the man Greg.

 

[dotancohen]

I come in irregularly, but I came in today due to the newsletter. The newsletter mentions issues logging in, so I logged into check.

By the way, I can confirm that logging in works fine in Firefox on Kubuntu Linux with the Lastpass password manager. I didn't see any specific thread related to login issues.